ServiceNow Sr. Software Engineer reviews

4.1

74% would recommend to a friend

(237 total reviews)
avatar

Bill McDermott

87% approve of CEO

73% positive business outlook

Sr. Software Engineer employees have rated ServiceNow with 4.1 out of 5 stars, based on 237 company reviews on Glassdoor. This indicates that most Sr. Software Engineer professionals have an excellent working experience there. ServiceNow is rated in line with the average (within 1 standard deviation) by Sr. Software Engineer professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

237 reviews
5.0
Apr 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Your AI features land in Fortune 500 companies overnight. The AI investment is real, with serious budget behind Now Assist and agentic AI. You get to work with a modern stack — LLMs, RAG, and vector DBs all in production. Pay is solid with competitive salary and strong RSUs. Job security is good since enterprise AI is booming and ServiceNow is leading it. There's plenty of room to grow as the AI org expands fast. And best of all, your work actually ships — no prototype graveyards here.

Cons

It's not a frontier research house like Anthropic or OpenAI, so the cutting-edge science side of AI is a bit quieter here. Being a large enterprise, things can move slower than you'd like — approvals and processes are just part of the reality.

4.0
Mar 14, 2026

Big Tech

Recommend
CEO approval
Business Outlook

Pros

Large org with many teams around the global so you will learn about complex systems.

Cons

The team you end up on will determine your success. Some platform features are becoming bloated and slow.

Viewing 7 - 9 of 237 Reviews

Glassdoor has 6,600 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.