1.0
Feb 1, 2026
Recommend
CEO approval
Business Outlook
Pros
Extremely customer-focused Brand value Wellness holidays
Cons
Poor internal job mobility policies Yes boss culture; leaders can get away with anything. HR is a joke.
ServiceNow reviews
81% would recommend to a friend
Bill McDermott
92% approve of CEO
78% positive business outlook
ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,678 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).
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