ServiceNow Sr. Software Engineer reviews

4.1

74% would recommend to a friend

(237 total reviews)
avatar

Bill McDermott

87% approve of CEO

73% positive business outlook

Sr. Software Engineer employees have rated ServiceNow with 4.1 out of 5 stars, based on 237 company reviews on Glassdoor. This indicates that most Sr. Software Engineer professionals have an excellent working experience there. ServiceNow is rated in line with the average (within 1 standard deviation) by Sr. Software Engineer professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

237 reviews
4.0
Sep 13, 2025
Recommend
CEO approval
Business Outlook

Pros

The company is a stable and prominent global player with a highly popular product, which provides a sense of security. There haven't been any layoffs in the engineering organizations for a long time, which is a huge plus. The technical challenges are genuinely interesting, and I've had the opportunity to work on some complex problems. The best part, however, is the people. My coworkers are some of the smartest and most hardworking engineers I've ever collaborated with.

Cons

The tech stack is outdated and heavily proprietary, which means the skills you gain aren't easily transferable to other jobs. The code and architecture are extremely complex and convoluted, making it a painful and slow process to fix bugs and build new features. This leads to a lot of defects and impacts development speed. We operate on a long waterfall release cycle, and the company as a whole lacks agility due to its size. Teams often work in silos. Upward mobility can be a real challenge; it seems to be more about politics and appearances than technical merit.

4.0
Sep 4, 2025

Good company

Recommend
CEO approval
Business Outlook

Pros

- Work is good - Comp and benefits are good - Flexibility in terms of wfo ad wfh

Cons

- Poor WLB - Too many cross-timezone meetings

Viewing 19 - 21 of 237 Reviews

Glassdoor has 6,613 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.