ServiceNow Senior Software Developer reviews

4.1

70% would recommend to a friend

(207 total reviews)
avatar

Bill McDermott

88% approve of CEO

68% positive business outlook

Senior Software Developer employees have rated ServiceNow with 4.1 out of 5 stars, based on 207 company reviews on Glassdoor. This indicates that most Senior Software Developer professionals have an excellent working experience there. ServiceNow is rated in line with the average (within 1 standard deviation) by Senior Software Developer professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

207 reviews
5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Teams are supportive and willing to help each other. People are generally approachable, and knowledge sharing is strong. You’ll often find senior engineers and managers willing to guide you. There’s a lot of internal mobility and learning opportunities. Team culture is great. Everybody will be given equal respect and reponsibilities.

Cons

The work is more platform-focused, which is valuable but slightly specialized compared to broader full-stack roles. Your experience depends heavily on your manager and org.

5.0
Apr 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Your AI features land in Fortune 500 companies overnight. The AI investment is real, with serious budget behind Now Assist and agentic AI. You get to work with a modern stack — LLMs, RAG, and vector DBs all in production. Pay is solid with competitive salary and strong RSUs. Job security is good since enterprise AI is booming and ServiceNow is leading it. There's plenty of room to grow as the AI org expands fast. And best of all, your work actually ships — no prototype graveyards here.

Cons

It's not a frontier research house like Anthropic or OpenAI, so the cutting-edge science side of AI is a bit quieter here. Being a large enterprise, things can move slower than you'd like — approvals and processes are just part of the reality.

Viewing 4 - 6 of 207 Reviews

Glassdoor has 6,615 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.