Question 1

Is ServiceNow a good company to work for as a Technical Support Engineer?

Accepted Answer

Technical Support Engineer professionals working at ServiceNow have rated their employer with 3.6 out of 5 stars in 92 Glassdoor reviews. This is a lower than average score with the overall rating of ServiceNow employees being 4.0 out of 5 stars. Search open Technical Support Engineer Jobs at ServiceNow now and start preparing for your job interview by browsing frequently asked Technical Support Engineer interview questions at ServiceNow.

Question 2

Does ServiceNow pay Technical Support Engineer employees well?

Accepted Answer

Technical Support Engineer professionals rate their compensation and benefits at ServiceNow with 3.9 out of 5 stars based on 92 anonymously submitted employee reviews. This is 5% worse than the company average rating for salary and benefits. Find out more about Technical Support Engineer salaries at ServiceNow.

Question 3

How happy are Technical Support Engineer professionals working at ServiceNow?

Accepted Answer

46% of Technical Support Engineer employees at ServiceNow would recommend their employer to a friend. This rating has decreased by 22% in the past 12 months. Technical Support Engineer professionals have also rated ServiceNow with a 2.6 rating for work-life-balance, 3.9 rating for diversity and inclusion, 3.7 rating for culture and values and 3.6 rating for career opportunities.

Question 4

What are the top reviewed jobs at ServiceNow?

Accepted Answer

Software Engineer (380), Senior Software Engineer (206), Staff Software Engineer (115), Technical Support Engineer (111), Account Executive (109), Solution Consultant (105), Associate Software Engineer (93), Director (92), Sales Development Representative (SDR) (81), Advisory Solution Consultant (79), Senior Technical Support Engineer (76), Manager (68), Senior Manager (65), Solutions Consultant (61), Sales (47)

Question 5

What are the pros of working at ServiceNow according to real employee reviews?

Accepted Answer

"Culture has evolved significantly with each CEO... but always great and keeps getting better despite massive scaling of the company." ((in 817 reviews)); "Good work life balance (depending on what part of the business you're in)" ((in 451 reviews)); "Great people and a lot of learning" ((in 407 reviews)); "Learn curriculum is great to understand platform and how it benefits as individual to me and to our customers." ((in 400 reviews)); "good pay and established brand" ((in 254 reviews))

Question 6

What are the cons of working at ServiceNow according to real employee reviews?

Accepted Answer

"cut throat and poor management." ((in 177 reviews)); "You will never get any work done at ServiceNow because the bad managers are constantly traumatizing you and abusing authority." ((in 127 reviews)); "Poor middle management, they don’t know how to work with people with disabilities" ((in 46 reviews)); "Long hours and often more work than can be accomplished with your bandwidth" ((in 36 reviews)); "No diversity in the Amsterdam office." ((in 27 reviews))

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