ServiceTitan reviews

3.4

49% would recommend to a friend

(829 total reviews)
avatar

Ara Mahdessian

69% approve of CEO

58% positive business outlook

ServiceTitan has an employee rating of 3.4 out of 5 stars, based on 829 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

829 reviews
4.0
Feb 7, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay is good and I didn't have a micromanager on my team so that was a good change. My lateral coworkers were always helpful and we were able to communicate freely during meetings so that projects didn't sit

Cons

Upper leadership does not take feedback and they're not the best at giving recocginition when things gets suoer busy.

3.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong product-market fit and customer love

Cons

Organization still functions like a startup with redtape despite scale which is less of a positive and more of a negative

Viewing 34 - 36 of 829 Reviews

Glassdoor has 846 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.