ServiceTitan reviews

3.4

49% would recommend to a friend

(839 total reviews)
avatar

Ara Mahdessian

70% approve of CEO

56% positive business outlook

ServiceTitan has an employee rating of 3.4 out of 5 stars, based on 839 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

839 reviews
5.0
Jul 29, 2020
Recommend
CEO approval
Business Outlook

Pros

- benefits, inclusion, transparency - opportunity for career advancement - a great product. top of the line. selling the best product in its vertical. - leaders who are open to change and challenges to the norm. - a company full of high performers including the real deal contractors who ST has hired as employees and subject matter experts! - we have a real opportunity to change and transform an industry with our software but more importantly, we help transform the people within the industry. the best part of the job in my opinion. we make a difference.

Cons

- the career pathing is there but not clear, let's make it more defined and see results. - we put the metrics of closers before everything else, and sometimes our prospects. - communication on projects or roll-outs and alignment on go-to-market strategies could be tighter, for example, Comm S&R.

4.0
Jun 11, 2020
Recommend
CEO approval
Business Outlook

Pros

Fast-paced, mission-driven rocket ship creating products customers need Co-founders are genuinely care about the problem they are out to solve Company is clear leader in the space, and growing fast

Cons

Some in leadership have not "grown up" as the company has grown around them, in particular in New Markets and Growth -- causing unnecessary stress and potential churn of talented employees. Also sets bad example cross-functionally.

3.0
Jan 16, 2020

Challenging environment

Recommend
CEO approval
Business Outlook

Pros

Opportunities to be challenged and become really good at your specific role

Cons

Continually changing landscape that can become challenging over time.

Viewing 394 - 396 of 839 Reviews

Glassdoor has 856 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.