Does ServiceTitan pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceTitan employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at ServiceTitan. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at ServiceTitan?

49% of ServiceTitan employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceTitan 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at ServiceTitan?

Sales Development Representative (SDR) (112) , Customer Success Manager (30) , Customer Support Advocate (23) , Senior Software Engineer (23) , Sales (17) , Sales Development Representative (17) , Account Executive (14) , Manager (13) , Training Specialist (13) , Live Services Agent (10) , Software Engineer (10) , Customer Success Manager (CSM) (9) , Project Manager (8) , SMB Implementation Manager (7) , Customer Service Representative (6)

What are the pros of working at ServiceTitan according to real employee reviews?

"Great benefits and starting base" ((in 121 reviews)); "Great people and love the work that I do" ((in 68 reviews)); "The culture is great and diverse." ((in 60 reviews)); "Pay is good." ((in 49 reviews)); "The team is awesome." ((in 26 reviews))

What are the cons of working at ServiceTitan according to real employee reviews?

"Managers have great insight and suggestions as to how to progress the org but our input doesn't matter." ((in 35 reviews)); "NO work life balance" ((in 23 reviews)); "No training nor guidance on anything." ((in 14 reviews)); "Cutthroat upper management who’s immediate reflexes are to lay off employees once they absorb new teams" ((in 14 reviews)); "We’ve had at least 3 rounds of layoffs while I was there." ((in 14 reviews))

What are employees saying about ServiceTitan layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceTitan layoffs and their outlook for job security at ServiceTitan in 2026.

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ServiceTitan

ServiceTitan reviews

3.4

49% would recommend to a friend

(839 total reviews)

Ara Mahdessian

70% approve of CEO

56% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (839 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ServiceTitan has an employee rating of 3.4 out of 5 stars, based on 839 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

839 reviews

5.0

Jul 17, 2024

Balanced

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

I enjoy the team I work with

Cons

A very busy call center

5.0

Jun 30, 2024

Pushed

Sales

Recommend

CEO approval

Business Outlook

Pros

ServiceTitan is a consistent place we’re you get pushed to be a better sales person.

Cons

Work life balance is sometimes not available

5.0

Jun 7, 2024

Sdr

Sales development representative (sdr)

Recommend

CEO approval

Business Outlook

Pros

Great company great culture great peopl

Cons

Na nothing bad to say about the conpany

Viewing 442 - 444 of 839 Reviews

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