Does ServiceTitan pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceTitan employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at ServiceTitan. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at ServiceTitan?

49% of ServiceTitan employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceTitan 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at ServiceTitan?

Sales Development Representative (SDR) (112) , Customer Success Manager (30) , Customer Support Advocate (23) , Senior Software Engineer (23) , Sales (17) , Sales Development Representative (17) , Account Executive (14) , Manager (13) , Training Specialist (13) , Live Services Agent (10) , Software Engineer (10) , Customer Success Manager (CSM) (9) , Project Manager (8) , SMB Implementation Manager (7) , Customer Service Representative (6)

What are the pros of working at ServiceTitan according to real employee reviews?

"Great benefits and starting base" ((in 121 reviews)); "Great people and love the work that I do" ((in 68 reviews)); "The culture is great and diverse." ((in 60 reviews)); "Pay is good." ((in 49 reviews)); "The team is awesome." ((in 26 reviews))

What are the cons of working at ServiceTitan according to real employee reviews?

"Managers have great insight and suggestions as to how to progress the org but our input doesn't matter." ((in 35 reviews)); "NO work life balance" ((in 23 reviews)); "No training nor guidance on anything." ((in 14 reviews)); "Cutthroat upper management who’s immediate reflexes are to lay off employees once they absorb new teams" ((in 14 reviews)); "We’ve had at least 3 rounds of layoffs while I was there." ((in 14 reviews))

What are employees saying about ServiceTitan layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceTitan layoffs and their outlook for job security at ServiceTitan in 2026.

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ServiceTitan

ServiceTitan reviews

3.4

49% would recommend to a friend

(839 total reviews)

Ara Mahdessian

70% approve of CEO

56% positive business outlook

Ratings by category

3.9

Compensation and benefits

3.8

Diversity & inclusion

3.2

Culture & values

3.2

Work/Life balance

3.1

Career opportunities

2.9

Senior management

ServiceTitan has an employee rating of 3.4 out of 5 stars, based on 839 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

839 reviews

4.0

Apr 17, 2024

Enjoyable Experience

Technical support

Recommend

CEO approval

Business Outlook

Pros

Its a great entry level job to tech, the software comes with a learning curve but is worth sticking through the training. The work environment in office is unlike most in a postive way

Cons

program is vast and internal resources arent always consistent w/ updates

5.0

Apr 17, 2024

Great place to work!

Senior consultant

Recommend

CEO approval

Business Outlook

Pros

ServiceTitan is a high energy company focused on growth through strong customer relationships. They love their customers and work hard to make a difference in their lives. They take great care of their people. Terrific place to work.

Cons

High growth always challenges an organization and pushes its people to grow professionally which is tough if you don't embrace change... but for the strong employees it is a LOT of opportunity.

4.0

Apr 12, 2024

Great place to work

Implementation manager

Recommend

CEO approval

Business Outlook

Pros

- Health Benefits + many others - EOY Bonus - Unlimited PTO - flexible if you get your work done - Free Lunch if traveling in Office - Great Co-Workers who help in any way possible

Cons

- Self development has been lacking for the last two years, but new change in management sounds like it will change that now that an OG is managing my department - Hard to pivot to new departments since company has become more corporate

Viewing 448 - 450 of 839 Reviews

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Jobs at ServiceTitan

Customer Success Manager

Customer Success Manager

ProProduct Sales Development Representative

Event Sales Representative

ProProduct Sales Development Representative