ServiceTitan reviews

3.4

49% would recommend to a friend

(837 total reviews)
avatar

Ara Mahdessian

70% approve of CEO

56% positive business outlook

ServiceTitan has an employee rating of 3.4 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

837 reviews
4.0
Jan 12, 2023
Recommend
CEO approval
Business Outlook

Pros

- Better than average salary packages - Friendly work environment - Communicative and transparent - Thorough onboarding and training to get you up to speed with your role and responsibilities

Cons

- Work load can get overwhelming based on what team you are on.

2.0
Jan 9, 2023

Not for me

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

In the midst of all the bad, the company is punctuated with smart and dedicated individuals. There are some amazing managers and ICs. The software is also fun to learn if you have the time.

Cons

With that being said, ST also has some terrible managers/directors. People who say that they care but do not take feedback well. Directors will ask for opinions over and over again but still, act like all of the information is brand new to them. Industry hires are given leadership roles without the leadership skills, or understanding of the inner workings of ST. There is a lot to learn, work hours are long and the compensation is not competitive.

Viewing 451 - 453 of 837 Reviews

Glassdoor has 854 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.