Does ServiceTitan pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceTitan employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at ServiceTitan. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at ServiceTitan?

49% of ServiceTitan employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceTitan 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at ServiceTitan?

Sales Development Representative (SDR) (112) , Customer Success Manager (30) , Customer Support Advocate (23) , Senior Software Engineer (23) , Sales (17) , Sales Development Representative (17) , Account Executive (14) , Manager (13) , Training Specialist (13) , Live Services Agent (10) , Software Engineer (10) , Customer Success Manager (CSM) (9) , Project Manager (8) , SMB Implementation Manager (7) , Customer Service Representative (6)

What are the pros of working at ServiceTitan according to real employee reviews?

"Great benefits and starting base" ((in 123 reviews)); "People are great and very nice" ((in 72 reviews)); "The culture is great and diverse." ((in 53 reviews)); "Pay is good." ((in 48 reviews)); "My specific team was great and very helpful, always there to answer questions." ((in 27 reviews))

What are the cons of working at ServiceTitan according to real employee reviews?

"If I really need to nitpick I would say sometimes the managers need to align on expectations." ((in 34 reviews)); "NO work life balance" ((in 23 reviews)); "No training nor guidance on anything." ((in 15 reviews)); "We’ve had at least 3 rounds of layoffs while I was there." ((in 15 reviews)); "Too much favoritism" ((in 15 reviews))

What are employees saying about ServiceTitan layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceTitan layoffs and their outlook for job security at ServiceTitan in 2026.

ServiceTitan reviews

3.4

49% would recommend to a friend

(839 total reviews)

Ara Mahdessian

70% approve of CEO

56% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ServiceTitan has an employee rating of 3.4 out of 5 stars, based on 839 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

839 reviews

5.0

Dec 8, 2023

Transparency, Clarity, and Community

Senior database architect manager

Recommend

CEO approval

Business Outlook

Pros

ServiceTitan, ever since I began my training, has been nothing but transparent, clear in their communication on where the company is going and what it has achieved, and the community, everyone has been amazing and helpful.

Cons

So far, there has been little downside to working for ServiceTitan.

5.0

Oct 11, 2023

The best job I ever had

Strategic customer success manager

Recommend

CEO approval

Business Outlook

Pros

Benefits Compensation Owners Customer Focus Teammates

Cons

Teams sometimes worked in silos-didn't share information so everyone is working on the same thing but not together

5.0

Sep 3, 2023

Grate place to work

Front end engineer

Recommend

CEO approval

Business Outlook

Pros

The important thing is knowledge you get when working here. There is many professionals to exchange knowledge and many benefits.

Cons

Did not noticed any Cons for me.

Viewing 463 - 465 of 839 Reviews

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ServiceTitan reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Transparency, Clarity, and Community

The best job I ever had

Grate place to work

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