Does ServiceTitan pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceTitan employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at ServiceTitan. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at ServiceTitan?

49% of ServiceTitan employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceTitan 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at ServiceTitan?

Sales Development Representative (SDR) (112) , Customer Success Manager (30) , Customer Support Advocate (23) , Senior Software Engineer (23) , Sales (17) , Sales Development Representative (17) , Account Executive (14) , Manager (13) , Training Specialist (13) , Live Services Agent (10) , Software Engineer (10) , Customer Success Manager (CSM) (9) , Project Manager (8) , SMB Implementation Manager (7) , Customer Service Representative (6)

What are the pros of working at ServiceTitan according to real employee reviews?

"Great benefits and starting base" ((in 123 reviews)); "People are great and very nice" ((in 67 reviews)); "The culture is great and diverse." ((in 54 reviews)); "Pay is good." ((in 47 reviews)); "My specific team was great and very helpful, always there to answer questions." ((in 28 reviews))

What are the cons of working at ServiceTitan according to real employee reviews?

"Managers have great insight and suggestions as to how to progress the org but our input doesn't matter." ((in 31 reviews)); "NO work life balance" ((in 23 reviews)); "No training nor guidance on anything." ((in 17 reviews)); "Too much favoritism" ((in 16 reviews)); "Cutthroat upper management who’s immediate reflexes are to lay off employees once they absorb new teams" ((in 13 reviews))

What are employees saying about ServiceTitan layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceTitan layoffs and their outlook for job security at ServiceTitan in 2026.

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ServiceTitan

ServiceTitan reviews

3.4

49% would recommend to a friend

(838 total reviews)

Ara Mahdessian

70% approve of CEO

56% positive business outlook

Ratings by category

3.9

Compensation and benefits

3.8

Diversity & inclusion

3.2

Culture & values

3.2

Work/Life balance

3.1

Career opportunities

2.9

Senior management

ServiceTitan has an employee rating of 3.4 out of 5 stars, based on 838 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

838 reviews

5.0

Jun 2, 2022

Culture of winning!

Sdm manager

Recommend

CEO approval

Business Outlook

Pros

ServiceTitan cores values drive us everyday to win for our customers, teammates and ourselves.

Cons

I have zero to report.

5.0

May 26, 2022

Best company I have ever worked for!!!!

Senior sales development representative

Recommend

CEO approval

Business Outlook

Pros

Amazing company that cares about it's employees and it's customers. Flexible schedule, ability to work remotely (I live in Indiana) or in the office (3 locations in the US), fantastic benefits, perks that are unheard of, open door policy to anyone in the company, growth potential, promotions from within, competitive salary. The Sales Organization has the best managers, team spirit, supportive, encouraging, always there to lend a hand when you need help or a pick me up. I am so proud to be a Titan!!!

Cons

being a remote employee, I sometimes miss the "office" atmosphere but the ability to zoom helps so much.

5.0

May 25, 2022

Great Company with Good Benefits

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

-Progressive Work Environment -Flexible Time Off -Catered Lunch -Team oriented co-workers

Cons

In 2018, not many work from home opportunities but still there was room to work from home if sick. Pace of customer inquiries was quite high and could be stressful

Viewing 487 - 489 of 838 Reviews

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