ServiceTitan reviews

3.4

49% would recommend to a friend

(829 total reviews)
avatar

Ara Mahdessian

69% approve of CEO

58% positive business outlook

ServiceTitan has an employee rating of 3.4 out of 5 stars, based on 829 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

829 reviews
4.0
Dec 17, 2025
Recommend
CEO approval
Business Outlook

Pros

- A *really* great and worthy company mission that is clearly communicated and very motivating. - Ara and Vahe are amazing leaders in my opinion. - Daily work on engineering teams clearly impacts customers' lives in a very positive way. - Able to work at a sustainable pace. - No micromanagement, but strong (and reasonable) expectations of delivery pace. - The compensation and benefits are decent and competitive. - Opportunities to excel and distinguish oneself within team scope.

Cons

- I have absolutely no idea what's going on outside my team besides what I see in official communication channels. - After a year of working remotely (from another state), I still feel very little personal connection with most of my teammates. - The product is *incredibly* vast, and it's all I can do to stay on top of my own team's work. Becoming recognized or even known outside of one's own team is nearly impossible without working at the Staff+ level on a platform or ops team. To have significant cross-team impact, it seems a person has to have what usually amounts to Principal Engineer skills. As a result of all of the above, building personal connections, even within my own team, has been difficult; and building personal connections with people from other teams has been impossible. For my personality type, it has been hard not to have the sense of motivation that comes from being personally known, trusted, and relied upon by my co-workers. If you live in the Glendale area or are able to travel there a few times a year (on your own dime), the above problems will be mitigated.

5.0
Dec 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Great people flexible PTO, amazing pay, ok leadership

Cons

post IPO life got more difficult in terms of resourcing and planing as expected

Viewing 49 - 51 of 829 Reviews

Glassdoor has 846 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.