ServiceTitan reviews

3.4

50% would recommend to a friend

(837 total reviews)
avatar

Ara Mahdessian

70% approve of CEO

57% positive business outlook

ServiceTitan has an employee rating of 3.4 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

837 reviews
1.0
May 5, 2022

Racist, disgusting company

Recommend
CEO approval
Business Outlook

Pros

Some people I work with, well everyone except the managers and their minions .

Cons

Work on your management. Work on the high rate OF PIP! Make everyone that isn't white and Asian feel welcome within your sales organization. Make your managers accountable. This is the most racist, fake progressive liberal and rude company I've seen. Let me be clear, it's not the company as a whole. Its the sales organization. If they don't like you, they will make sure to nitpick, call you out in front of everyone in a meeting and try to get rid of you without real reason and with a horrid attitude. Their process changes every week and if you can't get down with it, they will throw you away. I remember asking my manager for feedback and he gave me the examples and they were ALL wrong. You have a bunch of managers who are on top that don't understand the process coaching. Your training is HORRIBLE. I can see a lawsuit if they were to keep practicing these petty tactics.

5.0
May 2, 2022

Best SaaS Company in LA

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Fair & Obtainable Pay - Amazing Benefits - Great Management - Unicorn Product

Cons

I've worked for some previous SaaS companies & can say there aren't any when it comes to ServiceTitan.

Viewing 514 - 516 of 837 Reviews

Glassdoor has 854 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.