Does ServiceTitan pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceTitan employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at ServiceTitan. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at ServiceTitan?

50% of ServiceTitan employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceTitan 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at ServiceTitan?

Sales Development Representative (SDR) (112) , Customer Success Manager (30) , Customer Support Advocate (23) , Senior Software Engineer (23) , Sales Development Representative (17) , Sales (16) , Account Executive (14) , Manager (13) , Training Specialist (13) , Live Services Agent (10) , Software Engineer (10) , Customer Success Manager (CSM) (9) , Project Manager (8) , SMB Implementation Manager (7) , Customer Service Representative (6)

What are the pros of working at ServiceTitan according to real employee reviews?

"Great benefits and starting base" ((in 125 reviews)); "People are great and very nice" ((in 71 reviews)); "Pay is good." ((in 54 reviews)); "The culture is great and diverse." ((in 52 reviews)); "My specific team was great and very helpful, always there to answer questions." ((in 22 reviews))

What are the cons of working at ServiceTitan according to real employee reviews?

"If I really need to nitpick I would say sometimes the managers need to align on expectations." ((in 33 reviews)); "NO work life balance" ((in 24 reviews)); "Told me I’d get 3 months of training and I literally got 2 weeks." ((in 18 reviews)); "These are just 2 examples of favoritism and nepotism running rapid; it happens often and on every team." ((in 18 reviews)); "Cutthroat upper management who’s immediate reflexes are to lay off employees once they absorb new teams" ((in 13 reviews))

What are employees saying about ServiceTitan layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceTitan layoffs and their outlook for job security at ServiceTitan in 2026.

Skip to content Skip to footer

Notifications

ServiceTitan

ServiceTitan reviews

3.4

50% would recommend to a friend

(837 total reviews)

Ara Mahdessian

70% approve of CEO

57% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.9

Diversity & inclusion

3.3

Culture & values

3.3

Work/Life balance

3.2

Career opportunities

2.9

Senior management

ServiceTitan has an employee rating of 3.4 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

837 reviews

4.0

Apr 21, 2022

Solid across many areas with only a few weaknesses

People ops

Recommend

CEO approval

Business Outlook

Pros

Pay Benefits Unlimited time off Equity Great team Genuine desire by so many to live up to the ServiceTitan values

Cons

Work life balance can take a beating at times but managers are good with assisting with that. Other teams seem to struggle more with that Company is scaling rapidly which is great but processes are sometimes struggling to keep up

1.0

Apr 18, 2022

Too many SDRs, not enough resources

Sales development representative

Recommend

CEO approval

Business Outlook

Pros

Pay and health benefits are pretty good for the position

Cons

I've worked as an SDR/BDR for a couple companies before, and this was by far the most disorganized sales team I've been a part of. Seriously, go somewhere else and you'll probably have an easier time with success. The onboarding process with sales enablement was terrible and even went so far as to give new SDRs bad information, the lists of leads youre supposed to work is hella terrible, and it seems like theyre hiring new SDRs all the time despite the fact that they dont even have enough good accounts to work for the SDRs who currently work there. People seem to be dropping like flies, even the ones who have found some success within the role.

4.0

Apr 17, 2022

Great Company

Finance

Recommend

CEO approval

Business Outlook

Pros

Benefits, Salary, Learning Allowance, and smart co-workers -- overall a great place to work.

Cons

You can't use the learning allowance unless its for a very particular certificate.

Viewing 520 - 522 of 837 Reviews

Top companies for "Compensation and Benefits" near you

Adobe

4.1★Compensation & Benefits

Siemens Digital Industries Software

3.8★Compensation & Benefits

Digitain

4.0★Compensation & Benefits

Lightspeed

3.6★Compensation & Benefits

Jobs at ServiceTitan

Principal Executive Recruiter

Sales Development Representative

Lead Salesforce Developer

Customer Success Manager

Customer Success Manager