Does ServiceTitan pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceTitan employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at ServiceTitan. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at ServiceTitan?

50% of ServiceTitan employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceTitan 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at ServiceTitan?

Sales Development Representative (SDR) (111) , Customer Success Manager (30) , Customer Support Advocate (23) , Senior Software Engineer (23) , Sales Development Representative (17) , Sales (16) , Account Executive (14) , Manager (13) , Training Specialist (13) , Live Services Agent (10) , Software Engineer (10) , Customer Success Manager (CSM) (9) , Project Manager (8) , SMB Implementation Manager (7) , Customer Service Representative (6)

What are the pros of working at ServiceTitan according to real employee reviews?

"Great benefits and starting base" ((in 128 reviews)); "Great people and love the work that I do" ((in 70 reviews)); "The culture is great and diverse." ((in 56 reviews)); "Pay is good." ((in 46 reviews)); "My specific team was great and very helpful, always there to answer questions." ((in 23 reviews))

What are the cons of working at ServiceTitan according to real employee reviews?

"Managers have great insight and suggestions as to how to progress the org but our input doesn't matter." ((in 31 reviews)); "NO work life balance" ((in 25 reviews)); "Told me I’d get 3 months of training and I literally got 2 weeks." ((in 20 reviews)); "Rampant favoritism across all departments." ((in 16 reviews)); "Annual layoffs" ((in 15 reviews))

What are employees saying about ServiceTitan layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceTitan layoffs and their outlook for job security at ServiceTitan in 2026.

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ServiceTitan

ServiceTitan reviews

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3.4

50% would recommend to a friend

(833 total reviews)

Ara Mahdessian

70% approve of CEO

58% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.9

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

3.1

Career opportunities

2.9

Senior management

ServiceTitan has an employee rating of 3.4 out of 5 stars, based on 833 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

833 reviews

5.0

May 31, 2022

It's not too good to be true!

Sr sales development representative

Recommend

CEO approval

Business Outlook

Pros

When I came to work at ServiceTitan, everyday that I woke up I felt like was a dream. It was not just a dream, it is my reality being a Titan! There is no other place I could imagine being a part of!

Cons

Working out the kinks from growing

5.0

May 12, 2022

Great people, great benefits

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nothing but positive things to say about the majority of people I get to work with on a day to day basis. They try to do right by their employees.

Cons

Keeping poor culture fits/poor performers on board too long.

4.0

May 11, 2022

Great Company

Sales engineer

Recommend

CEO approval

Business Outlook

Pros

It really doesnt get better than this, I love this company and the team I work with.

Cons

Days can be long but the work is worth it

Viewing 715 - 717 of 833 Reviews

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Jobs at ServiceTitan

Customer Success Manager

Senior AI Engineer (Agent OS Platform)

Manager, Enterprise Account Executives

Senior Business Analyst

Customer Success Manager