ServiceTitan reviews

3.4

49% would recommend to a friend

(832 total reviews)
avatar

Ara Mahdessian

69% approve of CEO

58% positive business outlook

ServiceTitan has an employee rating of 3.4 out of 5 stars, based on 832 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

832 reviews
5.0
Oct 16, 2025

Good Company

Recommend
CEO approval
Business Outlook

Pros

Good compensation, acceptable benefits. Promising future for company

Cons

Retains some startup culture which is at times chaotic and unorganized. Some teams are great to work with and some teams very difficult in many ways, each team seems to have its own culture.

2.0
Oct 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO, Good benefits, matching 401k After a year

Cons

No clear processes, tons of tribal knowledge, no real training, management not on the same page, micromanaging from the top down, multiple managers in 6 months.

Viewing 73 - 75 of 832 Reviews

Glassdoor has 849 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.