Does ServiceTitan pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceTitan employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at ServiceTitan. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at ServiceTitan?

49% of ServiceTitan employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceTitan 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at ServiceTitan?

Sales Development Representative (SDR) (111) , Customer Success Manager (30) , Customer Support Advocate (23) , Senior Software Engineer (23) , Sales Development Representative (17) , Sales (16) , Account Executive (14) , Manager (13) , Training Specialist (13) , Software Engineer (10) , Customer Success Manager (CSM) (9) , Live Services Agent (9) , Project Manager (8) , SMB Implementation Manager (7) , Customer Service Representative (6)

What are the pros of working at ServiceTitan according to real employee reviews?

"Great benefits and starting base" ((in 116 reviews)); "Great people and love the work that I do" ((in 69 reviews)); "The culture is great and diverse." ((in 57 reviews)); "Pay is good." ((in 56 reviews)); "My specific team was great and very helpful, always there to answer questions." ((in 26 reviews))

What are the cons of working at ServiceTitan according to real employee reviews?

"Managers have great insight and suggestions as to how to progress the org but our input doesn't matter." ((in 35 reviews)); "NO work life balance" ((in 23 reviews)); "Told me I’d get 3 months of training and I literally got 2 weeks." ((in 18 reviews)); "Rampant favoritism across all departments." ((in 17 reviews)); "Cutthroat upper management who’s immediate reflexes are to lay off employees once they absorb new teams" ((in 14 reviews))

What are employees saying about ServiceTitan layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceTitan layoffs and their outlook for job security at ServiceTitan in 2026.

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ServiceTitan

ServiceTitan reviews

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3.4

49% would recommend to a friend

(832 total reviews)

Ara Mahdessian

69% approve of CEO

58% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.9

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

3.1

Career opportunities

2.9

Senior management

ServiceTitan has an employee rating of 3.4 out of 5 stars, based on 832 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

832 reviews

5.0

Nov 5, 2021

I'm still in shock

Training specialist

Recommend

CEO approval

Business Outlook

Pros

First and foremost, the flexibility! I make my own schedule and no one is micro managing me. The benefits are awesome! 100% PAID. My co-workers are even more awesome! Recharge days + Flexible PTO! (I mean CMON! This is the best part!)

Cons

Constant change. So don't get use to one procedure, because this can change. (I actually love this, because each changes makes the company better.)

4.0

Nov 2, 2021

Pretty Good Overall

Sales development representative

Recommend

CEO approval

Business Outlook

Pros

• The benefits are amazing • Competitive Pay • Sometimes the culture was great

Cons

• Policies were constantly changing • Product is very robust and can be hard to get a grasp • Sometimes the culture wasn't what it was cracked up to be

5.0

Oct 21, 2021

I love my company

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

- great culture - best benefits out there - supportive - positive - great leadership

Cons

I can't think any cons

Viewing 760 - 762 of 832 Reviews

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Jobs at ServiceTitan

Senior AI Engineer (Agent OS Platform)

Technical Solutions Specialist

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Technical Solutions Specialist

Chesterfield, MO

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