ServiceTitan reviews

3.4

49% would recommend to a friend

(829 total reviews)
avatar

Ara Mahdessian

69% approve of CEO

58% positive business outlook

ServiceTitan has an employee rating of 3.4 out of 5 stars, based on 829 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

829 reviews
5.0
Jul 15, 2020

Strong leadership & growth model

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The founders are always trying to do what's right by their customers and employees. Leadership team consist of highly capable and intelligent people (but character and values are not necessarily always the same as the founders'). Fast-growth company means you have to constantly develop yourself or you will not be able to keep up with increasing business needs. Not quite as draconian as an up-or-out model; but definitely not the place for you to work at a casual pace. I personally love this; but I'm well aware that not everyone feel the same way.

Cons

Depending on the team and manager, some have absolutely top-notch A-players; others not so much. So the performance expectations and employee experience are not consistent between different groups.

4.0
Jul 9, 2020
Recommend
CEO approval
Business Outlook

Pros

Good training, culture and leadership.

Cons

Large hiring spurs can make you feel unimportant

5.0
Jun 29, 2020
Recommend
CEO approval
Business Outlook

Pros

Fast-paced collaborative work environment where all ideas are welcome and all voices are heard, amazing benefits, management encourages and empower team members to take on projects and responsibilities.

Cons

Better collaboration between departments - normal start-up growing pains :)

Viewing 817 - 819 of 829 Reviews

Glassdoor has 846 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.