Pros
ServiceTitan is really making a name for itself despite the lack of quality b2b SaaS companies in Los Angeles. They've managed to build a great product and an amazing team. Ara is an extremely driven CEO who is dead set on making ServiceTitan the #1 platform for home services companies. They are very thorough in their hiring processes so the company is filled with sharp people. They scaled the customer experience team and are now growing the sales team to help fuel company growth. The usual start-up perks are provided: stock options, cool office, snacks, catered lunches, macbooks, ping pong, happy hours, etc.
Cons
The company is growing pretty quickly so there will be the typical growing pains around getting departments on the same page and keeping up with new processes but nothing out of the ordinary. Also, the company has very aggressive goals so be prepared to put in some work.
