ServiceTitan reviews

3.4

50% would recommend to a friend

(833 total reviews)
avatar

Ara Mahdessian

70% approve of CEO

58% positive business outlook

ServiceTitan has an employee rating of 3.4 out of 5 stars, based on 833 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

833 reviews
3.0
Apr 28, 2025

Poor Leadership

Recommend
CEO approval
Business Outlook

Pros

Decent pay, great benefits, lots of opportunities post-IPO.

Cons

Poor leadership. The impactful and effective leaders are laid off and replaced with external hires who believe running ST like they did their old organizations is the answer.

2.0
Apr 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Pay, perks, remote culture. Lot of really great people to work with.

Cons

Very toxic environment, constant micromanagement without any clear goals. It’s only getting worse as people quit and managers stay in their places without 0 lessons learned.

Viewing 124 - 126 of 833 Reviews

Glassdoor has 850 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.