Does ServiceTitan pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceTitan employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at ServiceTitan. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at ServiceTitan?

49% of ServiceTitan employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceTitan 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at ServiceTitan?

Sales Development Representative (SDR) (111) , Customer Success Manager (30) , Customer Support Advocate (23) , Senior Software Engineer (22) , Sales Development Representative (17) , Sales (16) , Account Executive (14) , Manager (13) , Training Specialist (13) , Software Engineer (10) , Customer Success Manager (CSM) (9) , Live Services Agent (9) , Project Manager (8) , SMB Implementation Manager (7) , Customer Service Representative (6)

What are the pros of working at ServiceTitan according to real employee reviews?

"Great benefits and starting base" ((in 117 reviews)); "Great people and love the work that I do" ((in 70 reviews)); "The culture is great and diverse." ((in 55 reviews)); "Pay is decent and remote" ((in 49 reviews)); "My specific team was great and very helpful, always there to answer questions." ((in 21 reviews))

What are the cons of working at ServiceTitan according to real employee reviews?

"If I really need to nitpick I would say sometimes the managers need to align on expectations." ((in 31 reviews)); "NO work life balance" ((in 23 reviews)); "No training nor guidance on anything." ((in 18 reviews)); "These are just 2 examples of favoritism and nepotism running rapid; it happens often and on every team." ((in 16 reviews)); "A lof of layoffs due to over hiring" ((in 15 reviews))

What are employees saying about ServiceTitan layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceTitan layoffs and their outlook for job security at ServiceTitan in 2026.

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ServiceTitan

ServiceTitan reviews

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3.4

49% would recommend to a friend

(829 total reviews)

Ara Mahdessian

69% approve of CEO

58% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.9

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

3.1

Career opportunities

2.9

Senior management

ServiceTitan has an employee rating of 3.4 out of 5 stars, based on 829 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

829 reviews

5.0

May 14, 2026

Great place to work

Sr data engineer

Recommend

CEO approval

Business Outlook

Pros

Fast moving Pace , great to work here

Cons

Difficult to resolve compensation issues if you're not us based

2.0

May 12, 2026

Good entry-level sales experience, but no growth opportunities

Sales development representative (sdr)

Recommend

CEO approval

Business Outlook

Pros

Good get foot in the door company to get into sales

Cons

- NO upward mobility - very corporate - No one gets promoted - Compensation wasnt the best

2.0

Apr 16, 2026

Decent colleagues but unclear expectations and favoritism

Lead development representative

Recommend

CEO approval

Business Outlook

Pros

Met some decent colleagues who were hard workers and good people.

Cons

What is expected of you is never properly communicated. The standards change constantly. Favoritism is rampant.

Viewing 13 - 15 of 829 Reviews

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Jobs at ServiceTitan

Customer Success Manager

Senior AI Engineer (Agent OS Platform)

Manager, Enterprise Account Executives

Customer Success Manager, Strategic

Senior Business Analyst