ServiceTitan reviews

3.4

49% would recommend to a friend

(829 total reviews)
avatar

Ara Mahdessian

69% approve of CEO

58% positive business outlook

ServiceTitan has an employee rating of 3.4 out of 5 stars, based on 829 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

829 reviews
2.0
Mar 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive immediate team and generally nice colleagues.

Cons

The role I was hired into was not clearly communicated internally before I started, which created confusion about its purpose and responsibilities. Some teams believed the position overlapped with their roles, which made collaboration more challenging. In addition, the resources and budget originally discussed during hiring were not available once I joined. There also appeared to be a lack of respect and support for employees from some of the senior leadership.

2.0
Mar 5, 2026
Recommend
CEO approval
Business Outlook

Pros

-I love the people I worked alongside with. Honestly really great folks and I don't have anything bad to say. It was really chill going through this with them. -I'm forever grateful that the job gave me the opportunity to break into the tech sales world so I'll always cherish that.

Cons

-Bad and recycled leads that just said they weren't interested like three months ago. -Some managers are awful during the onboarding process. They're hands-off during that process but suddenly want to micromanage once you get into the role. -Quota attainment was so low for the commercial side of the corporate team that the quota was LOWERED. So that should tell you how things are. -Many people have been there for a year and even up to two with no sense of a promotion in sight. -Churn and burn. People you came in with will be gone. And it'll happen pretty quickly.

Viewing 25 - 27 of 829 Reviews

Glassdoor has 846 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.