ServiceTitan reviews

3.4

49% would recommend to a friend

(837 total reviews)
avatar

Ara Mahdessian

70% approve of CEO

56% positive business outlook

ServiceTitan has an employee rating of 3.4 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

837 reviews
2.0
Jan 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great, engaged coworkers Decent benefits Remote

Cons

Process is non-existent and CS has become a dumping ground with no support. Pay is not comparable to market and well below value/workload of the role

3.0
Oct 22, 2025

Trade offs to working there

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People are great, flexible work environment

Cons

Pay cuts, layoffs, and a lack of empathy and focus on DEI

Viewing 295 - 297 of 837 Reviews

Glassdoor has 854 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.