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      Slack

      Part of Salesforce

      Engaged Employer

      Slack Customer Success Manager (CSM) reviews

      4.5

      81% would recommend to a friend

      (7 total reviews)
      avatar

      Stewart Butterfield

      81% approve of CEO

      100% positive business outlook

      Ratings by category

      4.8

      Compensation and benefits

      4.6

      Culture & values

      4.6

      Work/Life balance

      4.3

      Diversity & inclusion

      3.7

      Senior management

      3.0

      Career opportunities

      Ratings by demographic groups

      Reviews by job title

      7 reviews
      4.0
      Jan 16, 2023

      Great - but was so much better before Salesforce acquired us

      Senior customer success manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people. Strong executive leadership team. Fantastic product and product-driven culture. Customers love it and love working with us (the feeling is mutual). Plenty of room for career-development.

      Cons

      Salesforce acquiring us and forcing a terrible culture upon a great company. Rapid growth means everyone can be spread a bit thin.

      Viewing 4 - 6 of 7 Reviews
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