Slack reviews

4.0

77% would recommend to a friend

(1,095 total reviews)
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Stewart Butterfield

88% approve of CEO

70% positive business outlook

Slack has an employee rating of 4.0 out of 5 stars, based on 1,095 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Slack employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Mar 16, 2021

No respect for marketing, performative allyship

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Smart people, lots of ways to connect with people on a personal level through social channels

Cons

Product has no respect for marketing and makes no pretense of hiding it. They have a history of talking down on the team and taking away marketing projects because they think they would do a better job. As a result, it’s extremely hard for anyone on marketing to progress their career because they get such little visibility and respect. The company also claims to support inclusivity but doesn’t actually do it. Most senior leaders are white, and in the past few months, many POC leaders left citing lack of support as an issue. They have been replaced by White people, significantly tipping the diversity scales. HR won’t address this and everyone is expected to act like nothing has changed.

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Slack Response
5y
Thank you for taking the time to leave a review. We appreciate the thorough nature of your feedback and take your comments very seriously. We encourage employees to reach out to their People Partners, utilize executive office hours, or share concerns directly with Nadia Rawlinson, our Chief People Officer. Thank you again for providing this feedback. -Slack
4.0
Oct 4, 2019

Pivotal Year for Slack

Recommend
CEO approval
Business Outlook

Pros

Slack has an incredible product and brand recognition, and I truly feel fortunate to be here. Even at 2000+ employees globally, I feel like we have been able to retain the personality and light-heartedness of our culture at scale. When I was job searching, I was extremely intentional about landing at a company where I truly felt like a value-add and more than just a number & cog in the wheel. I can stay that, a year later, this is still very true. The ocmpany is a unique spot where we're learning how to navigate the public market and having a huge spotlight on us, but there are still a lot of processes, procedures, and positions that are "first of their kind" that are direct results of growth. As fluffy as it sounds, I think our core value truly are upheld -- people are so naturally driven do to the best work of their lives and make Slack the best company and product possible. It's very rewarding to hire for this culture and the teams I support. Our Field team has landed some huge and exciting accounts, and I'm so excited to hear about all the future wins as we continue to close new deals expand sales into other markets.

Cons

Slack is no stranger to the growing pains that come with scaling quickly. The theme of "running before you can walk" definitely rings through -- in multiple organizations throughout the business, teams have grown and workflows have been instilled in manners that were purely reactive, and now we're a public company that is still trying to find its sea legs -- this shouldn't be the case. Leadership has recognized this and we've embarked on the "year of execution", but I feel like I'm still waiting for tangible actions to occur and changes to be made. There's lots of talk about buckling up and getting to work, but the action + execution behind that is STILL lacking months later. We can only here the same message so many times before losing faith the having the "year of execution" actually happen.

5.0
Sep 18, 2019
Recommend
CEO approval
Business Outlook

Pros

My favorite thing about Slack is the folks I get to work with. My team is amazing and I love being surrounded by such a smart and diverse group of people. Leadership gets a lot of things right, the benefits are amazing, and work life balance is much better than a lot of other places I've been.

Cons

The biggest quality of life issue is the relatively fragile and monolithic codebase. I'm lucky enough to spend my time working out of the monolith, but it's there and it's big and it leads to incidents. We do have a healthy culture around incidents (postmortems, etc) but life would be better if we reduced the amount of time we spent on them.

Viewing 67 - 69 of 1,095 Reviews

Glassdoor has 1,227 Slack reviews submitted anonymously by Slack employees. Read employee reviews and ratings on Glassdoor to decide if Slack is right for you.