Apr 11, 2021
Slack Response
5yThank you so much for this amazing review! It makes our day :D -Slack
Slack
Part of Salesforce
Engaged Employer
Slack reviews
4.0
77% would recommend to a friend
Stewart Butterfield
88% approve of CEO
70% positive business outlook
Slack has an employee rating of 4.0 out of 5 stars, based on 1,095 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Slack employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).
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Reviews by job title
1K reviews
5.0
Aug 24, 2020
Recommend
CEO approval
Business Outlook
Pros
The overarching theme that comes to mind when people ask me how I feel about working for Slack is that the company is crazy employee-centric and I legitimately feel like they "have my back". They've demonstrated this in some of the following ways: -Generous comp plan -Most extensive and generous benefits of any tech company I've ever worked for. All healthcare premiums paid for, $1500 contribution to HSA, 401(k) with Vanguard funds and a match (although a higher match wouldn't hurt ;) ), 12 weeks of paternity leave paid on your OTE, cell phone and internet reimbursement, $100/mont wellness reimbursement etc.) Legitimately world-class -As the times shift, Slack shifts to make sure it's employees are happy and healthy. Example: with everyone working remote, company leadership decided to give the entire company an extra Friday off every single month for the rest of the year. They announced this in April, so not only was this an additional ~9 days of PTO, but it's a designated day for the whole company to take the day off, essentially incentivizing us all to actually take the day off- pretty remarkable -CEO is not afraid to show his human side and it's amazing to see his candor and passion -Team is full of fantastic Sales professionals with little to no ego (especially for a Sales team) -You get to sell a product that fundamentally changes how teams work and collaborate, with customers across the entire business using the product daily for multiple hours. That's pretty unheard of in SaaS -SE and CS support are fantastic. I've had mixed results at prior SaaS companies, but Slack hires people from Consulting and highly technical backgrounds to fill their SE and CS roles, and it pays off. -Not a cut-throat environment at all- truly collaborative and very much a team selling environment. Every company I've worked at preaches this, but Slack is a shining example of it -In general, a very low pressure environment where Leadership treats you like an adult and trusts you to run your book of business the way you see best. Love the autonomy and trust.
Cons
-Sales team is relatively new to the business- has only been around ~2 years, so doesn't have a lot of processes or tools in place that you might expect a company as well-known as Slack to have (for example, AEs aren't provided with any sort of VOIP or calling software- have to dial from your cell). -Competition against MS is real- long-term, I think Slack will take-off like a rocketship, but there are definitely competitive headwinds, especially with the economy down and MS giving Teams away for free -Because Slack can truly be used for 1000s of use cases and by any line of business at a company, finding one ubiquitous value prop can be a struggle when people ask, what does it do? It's a blessing and a curse -The culture is solid, but it does seem like sometimes it's hard to be completely honest when things suck or a process isn't working, as optimism is heavily rewarded at Slack. In general, I love an optimistic outlook, but you also want to create a safe space for employees to be brutally honest about the problems they see in their team, the product, strategic approach etc. This isn't a Slack-exclusive problem, but it does seem like if leadership led the way showing that voicing concerns and being real about when there are problems and that people should be rewarded for this kind of feedback rather than seen as "not being a team player" would go a long way. -401 (k) match is capped at $4k right now- would be awesome to see some sort of % match and this limit increased- but the rest of the benefits are top-notch :)
5.0
Jun 29, 2020
Best company in the world to work for right now!
Current employee, less than 1 year
New York, NY
Recommend
CEO approval
Business Outlook
Pros
-incredible management team - game-changing product; internal emails will soon be a thing of the past - the people are truly smart, collaborative, humble and hard-working
Cons
- slacks value proposition can be difficult to communicate to prospects and customers - hard to know whether we're scaling too fast but I trust our CEO and couldn't imagine a better team to be working with
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