Slack reviews

4.0

77% would recommend to a friend

(1,095 total reviews)
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Stewart Butterfield

88% approve of CEO

70% positive business outlook

Slack has an employee rating of 4.0 out of 5 stars, based on 1,095 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Slack employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
5.0
Oct 13, 2020
Recommend
CEO approval
Business Outlook

Pros

Hard work, humility, integrity, kindness, respect, and transparency are so effectively and holistically enforced from the top down - working here makes you want to be the very best version of yourself (both professionally, and personally) that you can be. I have never felt so fulfilled by the work that I do! This is also a company that truly cares about its employees. You will never feel like just a cog in the wheel, which is really rare for large companies.

Cons

Things at Slack move FAST, so it can be easy to fall behind if you're not actively making it part of your daily workflow to keep up.

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Slack Response
5y
Wow! Thanks for such thoughtful and positive feedback. It’s so nice to see so many of our important values listed in your review and hearing that you are so fulfilled by your work makes our day. We hear you on the fast-moving front; thanks for being along for the ride.
5.0
Oct 13, 2020
Recommend
CEO approval
Business Outlook

Pros

Slack accommodates personal, family, physical and mental health needs during the COVID pandemic through emergency time off, mental health programs and work schedule flexibility. Through this time where offices are closed and everyone is remote, team leads also make extra effort to keep their organizations connected socially, whether it is through Halloween luncheons or weekly banter message threads to find out how everyone is doing. Performance is measured based on Objective-Key Results which are thoroughly fleshed out quarterly or semi-annually through manager feedback and support, providing employees clarity and concise feedback needed to do their jobs well and advance their careers. Career development options are also top notch, with a generous allowance for employees to embark on professional development courses and opportunities to bungie into other departments temporarily to allow us to discover their passions.

Cons

Too much transparency when it comes to executive ask-me-anythings. Such a culture may distract employees from their primary roles and overall company goals/objectives. This provides room for dissent and surface-level policy criticisms that do not fall in line with the overall company's direction. On the other hand there is a relative lack of transparency in the remote work application process compared to how industry peers have made available information on the revised pay scales per remote location. Such information is furnished only when an intent is indicated through a remote work application, and for the specific city an employee intends to move. Paybands are set based on overall state (except the Bay Area), so for example the payband for Bakersfield CA or Redding CA is the same as for Los Angeles. However overall Slack is bias-to-yes for most remote work applications, and provides said information on a timely basis. More funds could be disbursed to support compulsory and voluntary work from home arrangements and setups given the COVID pandemic is set to last a long time. The current amount of $1000 could be revised upwards to account for more permanent ergonomic arrangements and office-quality equipment. Nonetheless $1000 is a significant amount that indicates the company's support for its remote working employees to have a good home office setup.

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Slack Response
5y
Thanks for your detailed review! Our employees health and well-being during these challenging times is our top priority. We’re glad to hear you feel supported. Great to hear that you’ve found transparency around career development and quarterly goals! We appreciate your patience as we navigate uncharted territory with the transition to remote work. We encourage you to share your feedback with our leadership team.
5.0
Oct 13, 2020
Recommend
CEO approval
Business Outlook

Pros

Leadership, work-life balance, culture, community

Cons

Everything you would expect working for a hyper-growth, recently-public company. Lots changing at all times both internally and externally but I have total trust in our team to bring us through any/ everything, which says a lot.

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Slack Response
5y
Thank you for the thoughtful review and for your confidence in our team. Be well! - Slack
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Glassdoor has 1,227 Slack reviews submitted anonymously by Slack employees. Read employee reviews and ratings on Glassdoor to decide if Slack is right for you.