Snap reviews

3.4

48% would recommend to a friend

(1,189 total reviews)
avatar

Evan Spiegel

28% approve of CEO

19% positive business outlook

Snap has an employee rating of 3.4 out of 5 stars, based on 1,189 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Snap employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
4.0
Mar 14, 2018

Vibrant

Recommend
CEO approval
Business Outlook

Pros

Cool product, determined CEO, good perks

Cons

Engineering is a little bit "all over the place"

1.0
Mar 10, 2018

Toxic company

Recommend
CEO approval
Business Outlook

Pros

- Very smart engineers - Free food (for now)

Cons

I was apart of the unexpected mass layoff. Many smart people were let go. So many families were impacted. Yet the CEO took in 638 million his first year. Leadership is the #1 problem at Snap and they have been trying to improve this for years with no change. One would think leadership would be included in this recent layoff, but they were not. Performance reviews, bonuses, and raises are not apart of their culture Everyone is working against unknown goals held for them so leadership can hold the upper hand. Long working hours and expectations are toxic in almost every department. I strongly advise future talent to look past the money and benefits. This company thrives off intimidation. Innovation is lacking because everyone fears for their job. Management is largely inexperienced and dismissive of new ideas. Post-IPO layoffs, FTE to contractor conversions, longtime VPs leaving; all red flags. Don't make the mistake many did. There are other companies out there with a better culture and more rewarding than just offering good pay and perks.

2.0
Mar 10, 2018

The Culture is Broken. The Morale is Sinking.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1) You will meet some of the brightest and kindest co-workers in your journey. They are incredibly creative and fun to be work with. For many employees (especially those who are new), they come in motivated and ready to change the way we see the camera and the way we communicate. 2) Although it's slowly diminishing, there is still high potential for the company. The world is truly Snap's oyster and if they turn the ship, it can shape how we create content, how we communicate and how we engage with the social world. 3) The benefits are among the best I've seen. Several cafeteria options in Venice and ample options in the form of Meal Cards elsewhere. Health insurance is 100% paid for. Fully loaded kitchen with plenty of snacks, drinks, beer, cold brew, etc. Compensation is relatively generous depending on your position (not all). And beyond that, there are plenty of smaller things in your benefits package that many don't take advantage of -- One Medical membership, gym discounts, etc. They have a structure that wants to promote kindness to all of its employees. 4) CEO is a true visionary.

Cons

Sounds like a lot of good stuff, right? Each of the above points have a counterpoint that makes many things null and void. 1) Some of the brightest and kindest co-workers in your journey will be passed over for promotions and raises. They will be taken advantage of. Often times, especially in the past few years, they will be let go. There are many employees who come in motivated and energized, competent to change the way things are done. But by the time you're leaving Snap, their energy is drained, their vision is beaten down, and their voice is rendered mute. I've seen Snap slowly drain the life and the soul of some of the smartest minds in the business. They work nights and weekends for a project only for the executive leadership to make a U-turn. Meanwhile, I've seen some of the least deserving employees be given promotions because they simply know how to play the political game very well. This is true for many companies, but trust me when I say it is especially true here. 2) Potential is all that is.. potential. Unrealized potential is a frustrating morale killer. Another review mentioned this before, but it is not a fast-moving company. It is fast-moving in the sense that exec leadership may surprise you with new product developments that will force you to cram your work. But it is slow-moving in terms of your ideas (any ideas below the highest exec levels) getting in the pipeline. Often times, Snap is a place that moves 2 steps forward, 4 steps back. I honestly hope this changes. Nothing would make me happier to see leadership turn the ship and realize that potential. There was a reason I signed up years ago. 3) The benefits are great, but as you will soon find out in many tech companies and start-ups... great perks are often a band-aid to cover up much more cancerous issues underneath. The culture and morale of a team is built from the top-down. Unfortunately, Snap's culture is built on secrecy, belittlement, threatening emails and ignorance. Often times, their programs and their perks do not fix the true issues of their company. Example 1: Following criticism of tech world's lack of diversity, everyone had to attend a mandatory diversity training course. But if you check out the true decision makers... well, you can do your own research. Changes in diversity and inclusion start from the top and start with how you hire those in positions of power.... not with a 1-hour course. Example 2: They talk about family being an important part of Snap's culture. They even have Make-a-Wish programs that help certain employees in deep need. But on the day-to-day, they are a company that outwardly has said does not believe in work-life balance. That is not just denied. That is amplified. In addition, I've seen co-workers whose spouses and mothers were escorted out of the office like they were fired (for security reasons). Soooo... family is super important except work is more important and we will walk them out without dignity or respect. 4) As the company grows, more people must be put in positions of leadership and power. Unfortunately, several of these leaders are unavailable, unqualified and awful people managers. Most importantly, several leaders don't have real power to change anything. They hear the ideas and the complaints of their direct reports, only to scream that feedback into an abyss that highest levels of upper management does not hear or respect. A few other notes: -- People do not trust the HR department here. -- There is no logic to the decision-making here or little transparency in the decision-making. -- I'll echo another review here: Contractors beware. -- Job security is always low. -- Exceptions are always made for those in power. They want to appear to have a flat structure, but it's more like a plateau, a true disconnect from the top and everyone else.

Viewing 1102 - 1104 of 1,189 Reviews

Glassdoor has 1,548 Snap reviews submitted anonymously by Snap employees. Read employee reviews and ratings on Glassdoor to decide if Snap is right for you.