Snap reviews

3.4

48% would recommend to a friend

(1,189 total reviews)
avatar

Evan Spiegel

28% approve of CEO

19% positive business outlook

Snap has an employee rating of 3.4 out of 5 stars, based on 1,189 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Snap employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
5.0
Dec 19, 2017

Recruiter

Recommend
CEO approval
Business Outlook

Pros

Incredible Fast Paced Environment where those that can push themselves to exceed are rewarded for their efforts. This is a company that experienced incredible hyper growth and is currently re-examining itself to realize its potential and fix things that have been overlooked in the short-term. As a individual that is still relatively junior, the environment is rich with extremely knowledgeable and friendly professionals, which has resulted in an incredible learning oppurtunity for me.

Cons

This company is definitely on the "Secretive" side of information being shared throughout the company, and there are large projects being worked on across the board that most employees are not even aware of. This lack of transparency is disheartening and really acts to create individualized silo's within the company depending on your profession. In essence, an example would be of those in "Sales" having an incredibly limited view and understanding of the scope and scale of Engineering Projects that are currently underway. In addition, there are a huge number of "Junior" Managers that have incredibly limited management experience who are taking on experienced Teams that have a high expectation of management, and the disconnect between what is provided and what is expected is jarring.

4.0
Dec 16, 2017
Recommend
CEO approval
Business Outlook

Pros

Gray benefits, innovative, creative, nice facilities, care about company culture

Cons

Sometimes reactive when there was an opportunity to be proactive

2.0
Nov 30, 2017

I Really Wanted To Like It Here

Recommend
CEO approval
Business Outlook

Pros

- Competitive compensation packages (but once you’re in you’ll understand why) - Great HQ location

Cons

- Lack of transparency on strategy and vision - You don’t have to be Facebook or Amazon, but you have to have some sort of competitive advantage. Separating social and media aren’t going to cut it. There are a bunch of apps that already do that. This is a huge gap for a company that’s supposed to be worth billions. I have yet to see anything that suggests that there’s any type of long term strategic planning. I could barely get teams to show me a roadmap for the quarter and it was needed for my job! As a result Snap: - Can’t keep top talent - Top talent wants to know what they’re working towards. That doesn’t happen here. You’re expected to work in a vacuum and pretend to see the bigger picture- except...there isn’t one. It’s all in Evan’s head. Priorities shift literally everyday and are based on nothing more than gut feelings. - Slow moving: Any reviewers that say Snap is fast-paced are disillusioned or lack experience. Meetings are for show, constantly pushed out, cancelled, and/or never re-scheduled. There’s very little autonomy and projects are micromanaged. There are no performance reviews, so goals (if they are even articulated) are constantly refreshed or pushed out quarter over quarter. - Morale is low and the existing culture perpetuates this: Some long-timers aren’t receptive to meeting new people as the company grows and bringing them into the fold. It’s a “fend for yourself” environment where survival of the ruthless reigns. Some people are just mean/rude. - Internal Communication: Nope. There is none. Have a suggestion for a new product/feature? Or maybe an anecdot to share that will help boost engagement? You’re out of luck finding a forum to share it in. The only feedback is in the form of app feedback and even that is a black box to the person who reports. Basically, Snap is a place where you try to look as busy possible and impress Evan/your leadership, without actually doing anything that’s moving the “camera company” forward in a meaningful way. It’s been very disappointing working here. Much like the app (Snapchat), the company (Snap Inc.), leaves a lot to be desired. I was hoping for world-class and just haven’t seen it yet. There’s a bunch of people rooting for Snap Inc., so it will be up to some bold souls (or Evan singlehandledly—which is more likely) to get to anything resembling success.

Viewing 1114 - 1116 of 1,189 Reviews

Glassdoor has 1,548 Snap reviews submitted anonymously by Snap employees. Read employee reviews and ratings on Glassdoor to decide if Snap is right for you.