Does SupportYourApp pay their employees well?

According to anonymously submitted Glassdoor reviews, SupportYourApp employees rate their compensation and benefits as 4.5 out of 5. Find out more about salaries and benefits at SupportYourApp. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at SupportYourApp?

89% of SupportYourApp employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SupportYourApp 4.6 out of 5 for work life balance, 4.6 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at SupportYourApp?

Customer Service Representative (518) , Customer Support Representative (59) , Customer Support Consultant (21) , Support Consultant (20) , Customer Service (19) , Customer Support (19) , Customer Support Agent (17) , Customer Support Specialist (16) , Service Delivery Manager (16) , Consultant (13) , Manager (11) , Customer Service Agent (10) , Technical Support Engineer (10) , Team Lead (8) , Customer Service Representative (CSR) (7)

What are the pros of working at SupportYourApp according to real employee reviews?

"Good people in the company." ((in 106 reviews)); "Excellent and friendly team." ((in 71 reviews)); "Great management and processes" ((in 49 reviews)); "Everyone here is friendly and supportive." ((in 29 reviews)); "There is always someone to talk to in the office and the manager is always in touch." ((in 26 reviews))

What are the cons of working at SupportYourApp according to real employee reviews?

"No benefits like health insurance and really sad amount of vacation/personal days off" ((in 10 reviews)); "No insurance" ((in 4 reviews)); "no health insurance" ((in 4 reviews)); "The team leaders are terrible—lacking even basic knowledge of organizational behavior—and there is clear racism within the workplace." ((in 3 reviews)); "Atrocious leadership, especially CCO." ((in 3 reviews))

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SupportYourApp

SupportYourApp reviews

4.5

89% would recommend to a friend

(871 total reviews)

Daria Leshchenko

92% approve of CEO

90% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.6

Culture & values

4.6

Work/Life balance

4.5

Senior management

4.5

Compensation and benefits

4.5

Career opportunities

SupportYourApp has an employee rating of 4.5 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SupportYourApp employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

871 reviews

4.0

May 8, 2023

Good firm, but bad staffing.

Team lead

Recommend

CEO approval

Business Outlook

Pros

Remote work, scheduling flexibility, and simple tasks

Cons

There is no compensation rise, and inexperienced consultants are hired.

5.0

Apr 24, 2023

5 months in the company

Customer service

Recommend

CEO approval

Business Outlook

Pros

Everything is good and stable. People are kind, honest, friendly and helpful. The project is interesting and I really like it.

Cons

I have night shifts, but this was agreed in advance.

5.0

Apr 24, 2023

I am happy to work here

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

I really like the company, I am happy to work here. For the whole year of work, I have never thought about changing jobs. The greatest value of a company is its people. They are very kind and responsive.

Cons

All issues can be discussed and a compromise can be found for all parties.

Viewing 763 - 765 of 871 Reviews

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Jobs at SupportYourApp

(Fluent German & English) Customer Support Consultant (remote)

Wien

View job