SupportYourApp reviews

4.5

89% would recommend to a friend

(871 total reviews)
avatar

Daria Leshchenko

92% approve of CEO

90% positive business outlook

SupportYourApp has an employee rating of 4.5 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SupportYourApp employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

871 reviews
4.0
Feb 26, 2023
Recommend
CEO approval
Business Outlook

Pros

Diverse culture, inclusive environment and it's easy to fit in Simple training, great staff

Cons

Let's start with the most important point: the salary. Now you might expect that they will pay you per hour because that would only be fair and 99% of any industry does this, but you'd be wrong. Instead of the regular hourly pay, you get paid based on how many shifts you took in a given month. The formula they're using is this: monthly rate / total shifts possible in a month (typically 20-23 days) * total shifts taken that month. So, if I took one extra day off in March and March has 23 possible working days, I would have done 22 days in total. If my rate is 700usd, then I would earn 669usd. Nobody tells you this, they just tell you the salary (rate) which you think means you either have a fixed salary or an hourly rate. Last, but certainly not least: schedule. They like to talk about 'flexible schedules' a lot in their advertising campaigns and it couldn't be further from the truth. The schedule is not flexible AT ALL, it's just as flexible as in any other company where you have to work full-time. You will talk to your colleagues and check if they can cover your shift. They operate 24/7 which means someone has to work night shifts. They try to mitigate this by hiring people from different parts of the world and different time zones, but chances are you will have to work graveyard shifts and you might even have to keep changing shifts and as a result, have an unhealthy lifestyle.

5.0
Jan 26, 2023
Recommend
CEO approval
Business Outlook

Pros

So far, only a positive impression. My interview was fun and friendly. No weird questions. The first days in the company were understandable and interesting. The team is friendly and everyone supports each other. Working remotely is a big plus.

Cons

Nothing wrong. I will keep watching.

5.0
Jan 26, 2023
Recommend
CEO approval
Business Outlook

Pros

Thank you SUP, you are wonderful. It's part of me, my life, my heart! There are great people working here, friendly teams. Daria Leshchenko — inspiring and motivating! They do volunteer work, support orphanages, animals, and the military in Ukraine. The offices are amazing, there are pictures and marals everywhere. I left the company through moving to another country. But this company is in my heart forever!

Cons

Didn't find anything wrong. I think all the bad reviews are from jealous people.

Viewing 136 - 138 of 871 Reviews

Glassdoor has 996 SupportYourApp reviews submitted anonymously by SupportYourApp employees. Read employee reviews and ratings on Glassdoor to decide if SupportYourApp is right for you.