Does SupportYourApp pay their employees well?

According to anonymously submitted Glassdoor reviews, SupportYourApp employees rate their compensation and benefits as 4.5 out of 5. Find out more about salaries and benefits at SupportYourApp. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at SupportYourApp?

89% of SupportYourApp employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SupportYourApp 4.6 out of 5 for work life balance, 4.6 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at SupportYourApp?

Customer Service Representative (518) , Customer Support Representative (59) , Customer Support Consultant (21) , Support Consultant (20) , Customer Service (19) , Customer Support (19) , Customer Support Agent (17) , Customer Support Specialist (16) , Service Delivery Manager (16) , Consultant (13) , Manager (11) , Customer Service Agent (10) , Technical Support Engineer (10) , Team Lead (8) , Customer Service Representative (CSR) (7)

What are the pros of working at SupportYourApp according to real employee reviews?

"They are great people and an amazing team." ((in 100 reviews)); "Excellent and friendly team." ((in 73 reviews)); "Great management and processes" ((in 51 reviews)); "Everyone here is friendly and supportive." ((in 27 reviews)); "There is always someone to talk to in the office and the manager is always in touch." ((in 26 reviews))

What are the cons of working at SupportYourApp according to real employee reviews?

"No benefits like health insurance and really sad amount of vacation/personal days off" ((in 10 reviews)); "no health insurance" ((in 5 reviews)); "No insurance" ((in 4 reviews)); "The team leaders are terrible—lacking even basic knowledge of organizational behavior—and there is clear racism within the workplace." ((in 3 reviews)); "Atrocious leadership, especially CCO." ((in 3 reviews))

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SupportYourApp

SupportYourApp reviews

4.5

89% would recommend to a friend

(871 total reviews)

Daria Leshchenko

92% approve of CEO

90% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.6

Culture & values

4.6

Work/Life balance

4.5

Senior management

4.5

Compensation and benefits

4.5

Career opportunities

SupportYourApp has an employee rating of 4.5 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SupportYourApp employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

871 reviews

2.0

Jun 1, 2024

Not the best place, but can work for students

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- The salary is being paid on time - Ability to work online - Very well organised training and boarding

Cons

- The teams are changing all the time - Sometimes “support” means scamming people - Poor management - The company is very focused on its CEO, and her “inspirational story”, however, (just an example) the only message you will receive on your birthday will be the automatic message. I’ve worked on different projects and in different teams over the years and only once have I been contacted by my team manager on my birthday. Only once. - Low salaries with low chances of raise (you have to be an impeccable worker and the raise is laughable, tbh)

1.0

May 8, 2024

Horrible

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

good thing is that is remote work

Cons

everything sucks; low compensation, no feedback from management. Stupid quarterly quizzes

5.0

Feb 15, 2024

Great place!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

This place is bigger than just work, it's a friends with the shared values and huge professionalism. Just working close to the professionals like this gives an extremely huge motivation. Another great thing is that everyone can take any initiative and pursue an opportunity of growth 💛

Cons

I love this company and don't find any major cons

Viewing 172 - 174 of 871 Reviews

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