SupportYourApp reviews

4.5

89% would recommend to a friend

(871 total reviews)
avatar

Daria Leshchenko

92% approve of CEO

90% positive business outlook

SupportYourApp has an employee rating of 4.5 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SupportYourApp employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

871 reviews
3.0
Jun 29, 2021
Recommend
CEO approval
Business Outlook

Pros

Good office. Remote capabilities. Not many interesting projects, however, hot-swap is always an option.

Cons

Low salary rates. Outsource company, which results in not being even 70% dedicated to the product / company you are providing support for.

3.0
May 16, 2021
Recommend
CEO approval
Business Outlook

Pros

Salary. Opportunity for growth Team Support

Cons

Night shift hours rated same as day shift.

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SupportYourApp Response
5y
Hi, It's sad to hear that your experience in the company wasn't as expected. Over the decade we've experimented with lots of compensation models, and the one when workload is spread equally in the team proved to be supported by the majority. Our People Experience Managers also regularly collect feedback on anything teams would like to change or improve. From our side it's very odd to hear that someone wasn't accepted because of their skin color. Our company has 700+ brightest individuals from various countries — Argentina, Brazil, Bulgaria, Chile, Cote D'Ivoire, Egypt, Japan, South Korea, The Philippines, Serbia, South Africa, Thailand, Tunisia, South Africa — the list is not full. All of them have been chosen based on the language skills and tech knowledge required for their projects. We admit that our selection process is very thorough, and far not every candidate gets to the offer, but yet again it has nothing to do with their origin, only on their skillset. And despite the bitterness of the review, we still thank you for the fact that you've referred your friends to SupportYourApp. We still appreciate it, and don't exclude the opportunity that for some projects in the future their profiles will be a great fit. SupportYourApp
3.0
Jan 17, 2021

Better

Recommend
CEO approval
Business Outlook

Pros

Beautiful offices Flexible working hours Remote policy

Cons

Many agents are underpaid Night shifts are rated same as usual working hours

Viewing 193 - 195 of 871 Reviews

Glassdoor has 996 SupportYourApp reviews submitted anonymously by SupportYourApp employees. Read employee reviews and ratings on Glassdoor to decide if SupportYourApp is right for you.