Does SupportYourApp pay their employees well?

According to anonymously submitted Glassdoor reviews, SupportYourApp employees rate their compensation and benefits as 4.5 out of 5. Find out more about salaries and benefits at SupportYourApp. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at SupportYourApp?

89% of SupportYourApp employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SupportYourApp 4.6 out of 5 for work life balance, 4.6 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at SupportYourApp?

Customer Service Representative (518) , Customer Support Representative (59) , Customer Support Consultant (21) , Support Consultant (20) , Customer Support (19) , Customer Service (18) , Customer Support Agent (17) , Customer Support Specialist (16) , Service Delivery Manager (16) , Consultant (13) , Manager (11) , Customer Service Agent (10) , Technical Support Engineer (10) , Team Lead (8) , Customer Service Representative (CSR) (7)

What are the pros of working at SupportYourApp according to real employee reviews?

"Good people in the company." ((in 97 reviews)); "Excellent and friendly team." ((in 80 reviews)); "Great management and processes" ((in 46 reviews)); "Offices are amazing and competitive salary." ((in 35 reviews)); "Everyone here is friendly and supportive." ((in 28 reviews))

What are the cons of working at SupportYourApp according to real employee reviews?

"No benefits like health insurance and really sad amount of vacation/personal days off" ((in 10 reviews)); "No insurance" ((in 6 reviews)); "no health insurance" ((in 6 reviews)); "Atrocious leadership, especially CCO." ((in 4 reviews)); "The team leaders are terrible—lacking even basic knowledge of organizational behavior—and there is clear racism within the workplace." ((in 3 reviews))

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SupportYourApp

SupportYourApp reviews

4.5

89% would recommend to a friend

(871 total reviews)

Daria Leshchenko

92% approve of CEO

90% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.6

Culture & values

4.6

Work/Life balance

4.5

Senior management

4.5

Compensation and benefits

4.5

Career opportunities

SupportYourApp has an employee rating of 4.5 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SupportYourApp employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

871 reviews

5.0

Dec 2, 2022

My experience at SUP

Support consultant

Recommend

CEO approval

Business Outlook

Pros

Everything is great so far and schedule is the main advantage for me. Everyone is nice and friendly in my team

Cons

Having more frequent meetings with my DM would be nice, but I needed, I can always reach out to the teamlead

SupportYourApp Response

Thank you for your feedback and for your SUPport! Your SupportYourApp team :)

5.0

Dec 19, 2022

Company of amazing people.

Customer support representative

Recommend

CEO approval

Business Outlook

Pros

Most of all I liked the people around me. The project trainer always explains everything clearly and is friendly, the manager is great, all the consultants in the team are fun. We grew and developed together. I left because 3 years in one job is not typical for me. I took a break and will probably come back, time will tell. I miss people. The job was multi-tasking, new information every day, and it keeps me toned and dynamic.

Cons

Sometimes I got tired of the dynamics, but I needed more rest.

SupportYourApp Response

Thank you for your feedback and for your SUPport! Your SupportYourApp team :)

5.0

Dec 9, 2022

Review

Customer support

Recommend

CEO approval

Business Outlook

Pros

Recently joined, but so far so good. Before applying I've looked up the company and can say that all the nice things about it are true! I have a feeling that all the people here are by default friendly and helpful. Not sure how this is possible, but I love it!

Cons

There were a lot of interview stages. I guess this is the price you pay for having great people in your team

SupportYourApp Response

Thank you for your feedback and for your SUPport! Your SupportYourApp team :)

Viewing 19 - 21 of 871 Reviews

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Jobs at SupportYourApp

(Fluent German & English) Customer Support Consultant (remote)

Wien

View job