Swarovski reviews

3.4

56% would recommend to a friend

(1,943 total reviews)
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Alexis Nasard

68% approve of CEO

48% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,943 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Feb 22, 2024

Hard to summarize in few words: simply not an healthy company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

For individuals seeking a stable position similar to a postal service role, this organization may suit your needs. However, opportunities for advancement, engaging challenges, and career development are non existent. It's a setting where one can blend in and simulate productivity through countless daily calls that lack substantive content. Many are part timers and leave at 4 pm.

Cons

- Career advancement: you will only get promoted if a person leave or if you are at the right place at the right time not if you are qualified. but simply because promoting you is much cheaper than looking for external talents. - Lack of talents: benchmarks are very low, people are demotivated and simply are not able to think out of the box, or to go the extra mile or solution driven. - Internal resources: there are no resources, no clear strategy nor process. This leads to lost sales and client frustrations. - Lack of welfare: the company is in the middle of nowhere. company´s welfare? their terrible canteen. Impossible to retain talents. - Leadership: what leadership? with the exceptions of one or max 2 individuals the rest are only thinking about themselves, they are not inspiring nor they know how to empower a team.

4.0
Feb 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Great training Great benefits Fun environment

Cons

High goals Hard to take time off

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Swarovski Response
2y
Thank you for bringing this to our attention. Here at Swarovski, we believe in fostering a culture of openness and willingness to fix any problem presented to us for the improvement of our company, employees and customers. We will do our best to use your review for the improvement of the company. If you have any further concerns, please feel free to reach out to a member of our HR team, as we truly value constructive feedback from current and former employees as well as from our customers. We wish you all the best both professionally and personally.
4.0
Feb 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Emphasis on diversity Challenging sales environment

Cons

Pushing KPIs Too many training modules

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Swarovski Response
2y
Thank you for your review. We truly value constructive feedback, both positive and negative. Our Sales Consultants are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience. They always push boundaries beyond the sales targets - helping us place crystal into the hearts and hands of our customers, and make the dreams of our customers come true. As for your concerns, we want to ensure you your review will be shared with upper management, as this kind of feedback is crucial to the improvement of the company.
Viewing 379 - 381 of 1,943 Reviews

Glassdoor has 2,677 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.