Swarovski reviews

3.4

56% would recommend to a friend

(1,943 total reviews)
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Alexis Nasard

68% approve of CEO

48% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,943 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Feb 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Hourly Pay Discount Client relations

Cons

Work life balance DM Management Not a good company to work for they don’t care about employees

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Swarovski Response
2y
Thank you for your review. At Swarovski we have an open-door policy and encourage our employees to reach out to a member of upper management or HR to make sure their concerns and ideas for the improvement of the company are addressed and handled strategically and effectively in a timely manner. As part of a company that truly values self expression, you can be yourself, have your voice heard, contribute to a unique culture and impact the output of the business. As always, we wish you all the best in your career and private life. Stay connected with us, your former colleagues and join our Alumni Community for exclusive events, career opportunities and find out what's new at Swarovski: https://alumni.swarovski.com/
2.0
Feb 1, 2024

Avoid if you're a straight, white male.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- 60% Discount is huge. - Lovely manager personally. - Holiday package is generous.

Cons

Main issue - career progress was held back due to being male, staff members flat-out refused to be managed by another male assistant manager after the previous one left. In my interview I was "promised" progression due to having experience in retail management - was clear as day I was never getting the role despite being a consistent performer. - Long shifts - extremely inconsistent too, and poor rota planning led to 10 days working in a row, on more than one occasion. - Absolutely dead sometimes, the standing around waiting for customers was a killer. - Went the entire winter with no heating which was absolutely abysmal. - Store promotions handled woefully, with no 'forward-thinking', in the days leading up to promotions the store would look like a dumping ground of jewellery. - Tiny stockroom and the toilet was also used as a place to hold stock. Sometimes you'd need stock and someone would be doing their business leading to awkward wait times if you were with a customer.

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Swarovski Response
2y
Thank you for your comment. At Swarovski we stand for giving people the guts to celebrate their individuality. We respect and celebrate everyone and love that jewelry can give everyone the power to boldly express themselves. We believe that with a little more love, acceptance and understanding we can truly ignite dreams. Remember we have an open-door policy and encourage our employees to reach out to a member of upper management or HR to make sure their concerns and ideas for the improvement of the company are addressed and handled strategically and effectively in a timely manner. Once again, thank you for your feedback and wish you much success in your career. Stay connected with us, your former colleagues and join our Alumni Community for exclusive events, career opportunities and find out what's new at Swarovski: https://alumni.swarovski.com/
1.0
Jan 30, 2024

Another retail company

Recommend
CEO approval
Business Outlook

Pros

Good team, employee food snaks

Cons

Bad shift hours Bad salary

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Swarovski Response
2y
Thank you for your review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. We are very sorry to hear you feel the pay is not according to your expectations. We strive to remain competitive in our compensation practices and regularly review our pay rates and benefit structures. Please feel free reach out to your local HR with any further comments, concerns, or suggestions you wish to share. Once again, thank you for your feedback and wish you much success in your career with Swarovski.
Viewing 391 - 393 of 1,943 Reviews

Glassdoor has 2,677 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.