Does Swarovski pay their employees well?

According to anonymously submitted Glassdoor reviews, Swarovski employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Swarovski. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Swarovski?

56% of Swarovski employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swarovski 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Swarovski?

Sales Associate (290) , Sales Consultant (186) , Store Manager (107) , Brand Ambassador (75) , Retail Sales Associate (66) , Assistant Manager (65) , Sales Assistant (63) , Manager (35) , Retail Sales Consultant (34) , Senior Sales Consultant (32) , Sales (30) , Assistant Store Manager (25) , Conseiller De Vente (22) , Vendedor (21) , Sales Representative (20)

What are the pros of working at Swarovski according to real employee reviews?

"Great people to be working with and sales are pretty easy to make." ((in 92 reviews)); "Their benefits are great!" ((in 89 reviews)); "The team is great and has each others back." ((in 88 reviews)); "Great employee discount and colleagues." ((in 62 reviews)); "There is a good training and on" ((in 50 reviews))

What are the cons of working at Swarovski according to real employee reviews?

"Bad management and team in that store only" ((in 117 reviews)); "low pay and forced to do things not in your pay grade" ((in 96 reviews)); "Horrible managers who practice nepotism to promote their friends instead of people who deserve it at Robson location in Vancouver." ((in 67 reviews)); "poor upper management and pressured to bombard clients" ((in 55 reviews)); "Low salary On your feet for the shift" ((in 45 reviews))

What are employees saying about Swarovski layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Swarovski layoffs and their outlook for job security at Swarovski in 2026.

Swarovski reviews

3.4

56% would recommend to a friend

(1,943 total reviews)

Alexis Nasard

68% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,943 reviews)

Ratings by demographic groups

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Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,943 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

2K reviews

5.0

Jan 6, 2024

Love it

Sales consultant

Recommend

CEO approval

Business Outlook

Pros

Felt like home, amazing team, good pay.

Cons

Leaks of communication. Some times someone teach you to do something in a certain way and another one use another way so you are confused

Swarovski Response

2y

Thank you for your review. We truly value constructive feedback, coming from our employees or customers. It helps us grow, learn and improve. We want to thank you for your feedback about communication. We are working hard to improve communication, including upgrading our technology to better communicate with our teams across all divisions. Once again, we want to thank you for your review and wish you much success in your career. Stay connected with us, your former colleagues and join our Alumni Community for exclusive events, career opportunities and find out what's new at Swarovski: https://alumni.swarovski.com/

4.0

Jan 5, 2024

SWAROVSKI

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Lovely people to work with.Great staff discount

Cons

No way for any promotion potential

Swarovski Response

2y

Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. We encourage our employees who are interested in growing with us to work with their manager on an Individual Development Plan to help them achieve the training and development they need for an opportunity either in our stores or corporate offices. We want to ensure you your review will be shared with upper management, as this kind of feedback is crucial to the improvement of the company. Once again thank you for your feedback, we wish you much success in your future. Stay connected with us, your former colleagues and join our Alumni Community for exclusive events, career opportunities and find out what's new at Swarovski: https://alumni.swarovski.com/

1.0

Jan 4, 2024

Lack of boundaries, toxic environment BUT nice pay and perks

Sales consultant

Recommend

CEO approval

Business Outlook

Pros

The bonus and seasonal commission is quite nice. I had some nice experiences with customers and enjoyed my coworkers. Our DM was quite kind and really good at teaching workers without being harsh. This experience taught me lots about standing up for myself, which is a huge plus.

Cons

The manager would make a lot of us cry because of her harshness, Really pushy for sales. My boss would frown upon me spending time with customers who look like they won't spend big bucks (racist undertones tbh...). Quite a toxic workplace, but a beautiful store. Also you are pressured to work more hours than you agreed to :/

Swarovski Response

2y

Thank you for bringing this to our attention. Here at Swarovski, we believe in fostering a positive culture where communication and openness is critical. We value all of our employees and customers and will do our best to use your review for the improvement of the company. Please be assured your feedback was shared with the upper HR team. We wish you all the best both professionally and personally.

Viewing 403 - 405 of 1,943 Reviews

Jobs at Swarovski

LEHRE METALLTECHNIK (Maschinenbautechnik)

Wattens

View job

LEHRE PROZESSTECHNIK (mit Elementen aus Mechatronik, Metall- und Elektrotechnik)

Wattens

View job

LEHRE ELEKTROTECHNIK (Automatisierungs- und Prozessleittechnik)

Wattens

View job

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Love it

SWAROVSKI

Lack of boundaries, toxic environment BUT nice pay and perks

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