Does Swarovski pay their employees well?

According to anonymously submitted Glassdoor reviews, Swarovski employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Swarovski. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Swarovski?

56% of Swarovski employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swarovski 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Swarovski?

Sales Associate (290) , Sales Consultant (186) , Store Manager (107) , Brand Ambassador (75) , Retail Sales Associate (66) , Assistant Manager (65) , Sales Assistant (63) , Manager (35) , Retail Sales Consultant (34) , Senior Sales Consultant (32) , Sales (30) , Assistant Store Manager (25) , Conseiller De Vente (22) , Vendedor (21) , Sales Representative (20)

What are the pros of working at Swarovski according to real employee reviews?

"The team is great and has each others back." ((in 90 reviews)); "Great people to be working with and sales are pretty easy to make." ((in 87 reviews)); "Their benefits are great!" ((in 87 reviews)); "Great employee discount and colleagues." ((in 61 reviews)); "Good Salary but not worth it." ((in 47 reviews))

What are the cons of working at Swarovski according to real employee reviews?

"Bad management and team in that store only" ((in 111 reviews)); "low pay and forced to do things not in your pay grade" ((in 94 reviews)); "Managers and assistant managers will get angry if your availability of hours are less." ((in 68 reviews)); "poor upper management and pressured to bombard clients" ((in 56 reviews)); "The company has person sales goals and a competitive environment but there is no commission." ((in 46 reviews))

What are employees saying about Swarovski layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Swarovski layoffs and their outlook for job security at Swarovski in 2026.

Swarovski reviews

3.4

56% would recommend to a friend

(1,943 total reviews)

Alexis Nasard

68% approve of CEO

48% positive business outlook

Ratings by demographic groups

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Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,943 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

2K reviews

4.0

Dec 6, 2023

Work Culture

Sales consultant

Recommend

CEO approval

Business Outlook

Pros

Great values and constant incentives with cool prizes for employees

Cons

Small store and small back office

Swarovski Response

2y

Thank you for bringing this to our attention. We’re sorry you had a bad experience. Here at Swarovski, we believe in fostering a culture of openness and willingness to fix any problem presented to us for the improvement of our company, employees and customers. We will do our best to use your review for the improvement of the company. If you have any further concerns, please feel free to reach out to a member of our HR team, as we truly value constructive feedback from current and former employees as well as from our customers. We wish you all the best both professionally and personally.

3.0

Dec 4, 2023

ok to work for but not great

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Decent level of employee discount

Cons

No pay raise this year. Vacation time is accrued, it is not front loaded so you don't get the full 2 weeks until the end of your year based on hire date. No compensation if you don't need the benefits (previous company gave $50 a month) Lots of changes that are not well thought out, need to consult more at the store level. No overtime but salaried managers could have to work 7 days a week if understaffed (but no overtime allowed for anyone else.)

Swarovski Response

2y

Thank you for your review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. We are very sorry to hear you felt the pay is not according to your expectations. Here at Swarovski, we strive to remain competitive in our compensation practices and regularly review our pay rates and benefit structures. If you have any further concerns, please feel free to reach out to a member of our HR team, as we truly value constructive feedback from current and former employees as well as from our customers. Once again, thank you for your feedback and wish you much success in your career with Swarovski.

5.0

Nov 29, 2023

Good Company

Sales associate

Recommend

CEO approval

Business Outlook

Pros

A friendly working team and the management is pretty good. Good staff benefits. You can improve a lot through being a part of Swarovski!

Cons

Fast-paced environment and that's a lot of new knowledge you have to gain within a short period. However, all the senior managers would provide professional training and e-learning to improve yourself.

Swarovski Response

2y

Thank you so much for taking the time to leave us this amazing review. We are thrilled that you loved your experience; our colleagues will be happy to read what you wrote. Employee and customer experience and satisfaction are our priority, and your review reaffirms the hard work we put in every day. Working for us is more than just a job - it's being part of a beloved brand, steeped in heritage, and renowned worldwide for quality and craftsmanship. And we are happy you experienced this, too. Once again, thank you for your feedback and wish you much success in your career with Swarovski.

Viewing 421 - 423 of 1,943 Reviews

Jobs at Swarovski

LEHRE PROZESSTECHNIK (mit Elementen aus Mechatronik, Metall- und Elektrotechnik)

Wattens

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LEHRE ELEKTROTECHNIK (Automatisierungs- und Prozessleittechnik)

Wattens

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LEHRE METALLTECHNIK (Maschinenbautechnik)

Wattens

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ok to work for but not great

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