Swarovski reviews

3.4

56% would recommend to a friend

(1,943 total reviews)
avatar

Alexis Nasard

68% approve of CEO

49% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,943 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

2K reviews
5.0
May 31, 2023
Recommend
CEO approval
Business Outlook

Pros

Lori is the best manager in the world, and Seth is the best assistant manager in the world

Cons

As of 2022 Corporate prevented managers in the Denver region from hiring full time positions.

avatar
Swarovski Response
3y
Thank you so much for taking the time to leave us this amazing review. We are thrilled that you loved your experience; our colleagues will be happy to read what you wrote. Employee and customer experience and satisfaction are our priority, and your review reaffirms the hard work we put in every day. Working for us is more than just a job - it's being part of a beloved brand, steeped in heritage, and renowned worldwide for quality and craftsmanship. And we are happy you experienced this, too. Once again, thank you for your feedback and wish you much success in your career. We are looking forward to welcoming you in our stores again - as a colleague or as a customer. Stay connected with us, your former colleagues and join our Alumni Community for exclusive events, career opportunities and find out what's new at Swarovski: https://alumni.swarovski.com/
5.0
May 29, 2023
Recommend
CEO approval
Business Outlook

Pros

good company culture and brand

Cons

bottleneck brand transformation amid competition

avatar
Swarovski Response
3y
Thank you for your valuable feedback. We appreciate it very much. In order to retain its strongly competitive global position, Swarovski continuously looks for ways to improve and adapt its business and processes to stay one step ahead. In this context, Swarovski is taking initiatives that aim to support its ongoing success. Changing ways of working naturally includes a learning curve, which holds true for transformations just as much as for IT driven changes such as new tools or systems. We therefore count on your understanding and support in helping crucial knowledge being shared and new knowledge being acquired. Once again, thank you for your feedback and wish you much success in your career. We are looking forward to welcoming you in our stores again - as a colleague or as a customer. Stay connected with us, your former colleagues and join our Alumni Community for exclusive events, career opportunities and find out what's new at Swarovski: https://alumni.swarovski.com/
4.0
May 29, 2023
Recommend
CEO approval
Business Outlook

Pros

Overall it’s a nice place to work. It’s exciting working with new pieces of jewellery and learn about the history of Swarovski as a brand. It’s all about giving customers the best experience you can and hopefully create returning custom.

Cons

Sometimes targets can be moved and sometimes feel impossible to reach.

avatar
Swarovski Response
3y
Thank you for your review. We truly value constructive feedback, both positive and negative. Our Sales Consultants are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience. They always push boundaries beyond the sales targets - helping us place crystal into the hearts and hands of our customers, and make the dreams of our customers come true. As for your concerns, we want to ensure you your review will be shared with upper management, as this kind of feedback is crucial to the improvement of the company.
Viewing 517 - 519 of 1,943 Reviews

Glassdoor has 2,678 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.