Swarovski reviews

3.4

56% would recommend to a friend

(1,943 total reviews)
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Alexis Nasard

68% approve of CEO

49% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,943 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

2K reviews
4.0
May 12, 2023

Great

Recommend
CEO approval
Business Outlook

Pros

Wonderful company and very chill atmosphere.

Cons

Boring sometimes when it's slow

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Swarovski Response
3y
Thank you for your review. Hearing from you helps us learn and grow. You mentioned sometimes the rhythm is slow and there are not so many customers in the stores during the day. We would like to assure you this is in part due to the nature of retail, customers tend to shop more on the weekends and have more choices these days on how they can shop, online or in store. We pride ourselves on providing our customers with extraordinary service and an awe-inspiring brand experience. Once again, thank you for your feedback and wish you much success in your career. Stay connected with us, your former colleagues and join our Alumni Community for exclusive events, career opportunities and find out what's new at Swarovski: https://alumni.swarovski.com/
4.0
May 10, 2023
Recommend
CEO approval
Business Outlook

Pros

A great team, fun incentives, and client interaction were usually a plus.

Cons

We were encouraged to reach individual KPIs with no commission.

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Swarovski Response
3y
Thank you for taking the time to leave a review. We are very sorry to hear you felt the variable pay structure was not according to your expectations. Here at Swarovski, we strive to remain competitive in our compensation practices and regularly review our bonus structures. We will do our best to use your review for the improvement of the company. We wish you all the best both professionally and personally. Stay connected with us, your former colleagues and join our Alumni Community for exclusive events, career opportunities and find out what's new at Swarovski: https://alumni.swarovski.com/
4.0
May 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Brilliant team and culture the role supported my Uni studies

Cons

No cons from my experience

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Swarovski Response
3y
Thank you so much for taking the time to leave us this amazing review. We are thrilled that you loved your experience; our colleagues will be happy to read what you wrote. Employee and customer experience and satisfaction are our priority, and your review reaffirms the hard work we put in every day. Working for us is more than just a job - it's being part of a beloved brand, steeped in heritage, and renowned worldwide for quality and craftsmanship. And we are happy you experienced this, too. Once again, thank you for your feedback and wish you much success in your career. Stay connected with us, your former colleagues and join our Alumni Community for exclusive events, career opportunities and find out what's new at Swarovski: https://alumni.swarovski.com/
Viewing 529 - 531 of 1,943 Reviews

Glassdoor has 2,678 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.