Swarovski reviews

3.4

56% would recommend to a friend

(1,944 total reviews)
avatar

Alexis Nasard

68% approve of CEO

49% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,944 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Mar 23, 2023
Recommend
CEO approval
Business Outlook

Pros

Fun place to work with cool staff

Cons

The location wasn’t great being in the casino. Drunk patrons

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Swarovski Response
3y
Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better. Here at Swarovski, we believe in fostering a culture of openness and willingness to fix any problem presented to us for the improvement of our company, employees and customers. We will do our best to use your review for the improvement of the company. We wish you all the best both professionally and personally. Stay connected with us, your former colleagues and join our Alumni Community for exclusive events, career opportunities and find out what's new at Swarovski: https://alumni.swarovski.com/
5.0
Mar 23, 2023

Very professional company

Recommend
CEO approval
Business Outlook

Pros

Very professional and understanding environment

Cons

Not really really high salary,

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Swarovski Response
3y
Thank you so much for taking the time to leave us this amazing review. We are thrilled that you loved your experience; our colleagues will be happy to read what you wrote. Employee and customer experience and satisfaction are our priority, and your review reaffirms the hard work we put in every day. Working for us is more than just a job - it's being part of a beloved brand, steeped in heritage, and renowned worldwide for quality and craftsmanship. And we are happy you experienced this, too. Once again, thank you for your feedback and wish you much success in your career. We are looking forward to welcoming you in our stores again - as a colleague or as a customer. Stay connected with us, your former colleagues and join our Alumni Community for exclusive events, career opportunities and find out what's new at Swarovski: https://alumni.swarovski.com/
3.0
Mar 22, 2023

It is all about cost cutting

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People who care about the product

Cons

Cost cutting everywhere. Alexis needs to please the stakeholders and the question is who will be fired next. Giovanna Engelbert dictates the entire product facilitation. Would be great to create some surveys and ask if the audience would actually like the product or not. Pure dictatorship and a one-woman show...

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Swarovski Response
3y
Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better. We want to ensure you that your concerns will be shared with upper management, as this kind of feedback is crucial to the improvement of our company. Equally important to us, is to make each individual employee, from our stores to our corporate offices, feel that they are valued, heard and listened to. And that they belong. We’re sorry you did not experience that. As always, we wish you all the best in your career and private life.
Viewing 559 - 561 of 1,944 Reviews

Glassdoor has 2,679 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.