Swarovski reviews

3.4

55% would recommend to a friend

(1,940 total reviews)
avatar

Alexis Nasard

68% approve of CEO

50% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,940 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Feb 10, 2025

Bad experience

Recommend
CEO approval
Business Outlook

Pros

Very easy to lear job, realistic sales targets

Cons

terrible policy for returns to "delight the costumer". The manager Escarle was rude and disrespectful towards the staff and HR did nothing when people complained about it.

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Swarovski Response
1y
We’re sorry to hear that your overall experience was negative. We take feedback of this nature seriously and would appreciate the opportunity to understand more. If you're willing, please contact us directly at corporatehr.communication@swarovski.com so we can look into your concerns further. Thank you again for sharing your experience.
2.0
Feb 4, 2025

Forgot about its employees

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people and excellent teamwork across all departments.

Cons

Senior management no longer care about the mental health and well being of their employees. Over worked and under paid. Lost sight of the quality of the brand

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Swarovski Response
1y
Thank you for taking the time to leave a review. We’re glad to hear you had a positive experience working with your colleagues — teamwork is truly the cornerstone of our success. We’re sorry to hear that other aspects of your experience did not meet expectations. Our aim is to make each individual feel that they are listened to, appreciated, and important. We want to ensure you your review will be shared with upper management, as this kind of feedback is crucial to the improvement of the company. We wish you all the best both professionally and personally.
3.0
Feb 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Good benefits eg :incentives, commissions, store in charge very helpful. Slow pace work environment.

Cons

Senior sales consultant not very helpful. Ignores when clearly newbie need help. 1 senior guy very Impatient to teach newbie. Teach verbally once or twice expect to remember all at once . Gets annoyed and negative comments when newbie asked to avoid mistakes. Reapproach in a harsh way. This is toxic and leave newbie feeling not included in a team.

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Swarovski Response
1y
Thank you for taking the time to leave a review. We very much appreciate it. We’re pleased to hear that you found the work environment supportive and that you appreciated the incentives and benefits, as well as the helpful leadership in your store. We’re sorry to hear that your experience with team collaboration did not meet expectations. Building a culture of teamwork and collaboration is important to us at Swarovski, and our aim is to make each individual feel listened to, appreciated, and included. We want to ensure you your review will be shared with upper management, as this kind of feedback is crucial to the improvement of the company. If you are open to it, we invite you to reach out to us at corporatehr.communication@swarovski.com so we can learn more about your experience. We wish you all the best both professionally and personally.
Viewing 169 - 171 of 1,940 Reviews

Glassdoor has 2,674 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.