Does Swarovski pay their employees well?

According to anonymously submitted Glassdoor reviews, Swarovski employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Swarovski. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Swarovski?

55% of Swarovski employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swarovski 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Swarovski?

Sales Associate (290) , Sales Consultant (186) , Store Manager (107) , Brand Ambassador (75) , Assistant Manager (65) , Retail Sales Associate (65) , Sales Assistant (63) , Manager (35) , Retail Sales Consultant (34) , Senior Sales Consultant (32) , Sales (30) , Assistant Store Manager (25) , Conseiller De Vente (22) , Vendedor (21) , Sales Representative (20)

What are the pros of working at Swarovski according to real employee reviews?

"I had a great team and developed my active listening skills" ((in 92 reviews)); "Great people to be working with and sales are pretty easy to make." ((in 89 reviews)); "Their benefits are great!" ((in 86 reviews)); "Nice colleagues thats it nothing else" ((in 60 reviews)); "There is a good training and on" ((in 54 reviews))

What are the cons of working at Swarovski according to real employee reviews?

"Bad management and team in that store only" ((in 114 reviews)); "low pay and forced to do things not in your pay grade" ((in 98 reviews)); "Managers and assistant managers will get angry if your availability of hours are less." ((in 68 reviews)); "poor upper management and pressured to bombard clients" ((in 55 reviews)); "Low salary and a lot of work" ((in 46 reviews))

What are employees saying about Swarovski layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Swarovski layoffs and their outlook for job security at Swarovski in 2026.

Swarovski reviews

3.4

55% would recommend to a friend

(1,940 total reviews)

Alexis Nasard

68% approve of CEO

50% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Culture & values

3.3

Work/Life balance

3.2

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,940 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Jan 26, 2025

Good company

Store manager

Recommend

CEO approval

Business Outlook

Pros

Great corporate office. Excellent support from corporate managers. Lovely product. Good discount. Fun events

Cons

District managers changed too often. Was not easy to promote people who worked hard to earn it.

Swarovski Response

1y

It’s great to hear that aspects of your experience with us were so positive — especially your connection with the corporate team, the events, and your appreciation for our products and employee benefits. We’re also grateful for your feedback on leadership consistency and internal promotion. We want to ensure you your review will be shared with upper management, as this kind of input is essential for continuous improvement. Wishing you continued success in all you do.

4.0

Jan 22, 2025

Easy Job

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Very easy job Product is easy to sell

Cons

Horrible bonus structure Some days are really slow

Swarovski Response

1y

Thank you for taking the time to leave a review. We very much appreciate it. We’re happy to hear that you find the job enjoyable and that you appreciate the quality and appeal of our products. Working for us is more than just a job – it's being part of a beloved brand, steeped in heritage, and known for craftsmanship. We’re sorry to hear that the bonus structure has not met your expectations. We strive to remain competitive in our compensation practices and regularly review our bonus structures. Thank you again for sharing your experience with us.

1.0

Jan 22, 2025

Not really satisfied.

Keyholder

Recommend

CEO approval

Business Outlook

Pros

Swarovski provides excellent training and offers all the necessary resources to ensure that employees are well-informed about the products, which significantly supports sales performance.

Cons

My time at the company led to a decline in my mental well-being, resulting in depression. I was performing managerial duties while holding the position of Keyholder. Additionally, I was given false promises of promotion and unjust accusations from my managers. There was a lack of support and feedback from upper management.

Swarovski Response

1y

Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. We’re pleased to hear that you found the training and product knowledge support helpful to your role. We are truly sorry to hear about the challenges you experienced. We want to ensure you your review will be shared with upper management, as this kind of feedback is crucial to the improvement of the company. If you are open to it, we encourage you to reach out to us at corporatehr.communication@swarovski.com so we can look into your concerns further. We wish you all the best both professionally and personally.

Viewing 175 - 177 of 1,940 Reviews

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Good company

Easy Job

Not really satisfied.

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