Swarovski reviews

3.4

55% would recommend to a friend

(1,940 total reviews)
avatar

Alexis Nasard

68% approve of CEO

50% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,940 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Aug 5, 2015

Communications

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A well-liked company in the industry.

Cons

Not the best environment to grow in your career. Very little opportunity for promotion.

2.0
Aug 4, 2015
Recommend
CEO approval
Business Outlook

Pros

Easy store maintenance Good computer software Specific in how they want you to sell their product Coworkers are typically nice, also there is no commission so people may get along better due to this.

Cons

Their sales strategy is outdated and unrealistic They don't really give a jewelry allowance, but expect you to buy/wear the product, they want you to wear layered jewelry as well, when it is extremely expensive and you are not paid nearly enough to afford it, it is very difficult to wear multiple pieces. They give an allocation every couple months but that does not pay for the entire jewelry, you end up having to buy. Which is abnormal considering the product itself has an extremely high mark up percentage and does not cost much to make. There is not much opportunity to move up, corporate does not listen to stores and increases sales plans even if stores did not meet the demand the previous year. You have a sales plan but do not receive commission, no positive motivation to sell. You get punished by being written up if you do not make sales plans. Every employee was written up one month when no one made their sales plans, if no one is making a sales plan then it is management that needs to figure out what is going on with business. Did not receive a raise when I became a key holder. I also became a key holder after 3 months, which was faster than anyone else.

4.0
Jul 29, 2015

Retail Ambassador

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Overall a great company with fairly competitive wages (depends on country I suppose). I personally love working with the crystal expertise and the discount, which outweighs the other cons.

Cons

Little to no career progression. I've tried applying for their internal "traineeships" as suggested by management in their HO as a student only to be provided with many reasons why it wouldn't work. Many others have also had this same issue - not sure why there's an intern program?

Viewing 1768 - 1770 of 1,940 Reviews

Glassdoor has 2,674 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.