Swarovski reviews

3.4

55% would recommend to a friend

(1,940 total reviews)
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Alexis Nasard

68% approve of CEO

50% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,940 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Dec 9, 2024
Recommend
CEO approval
Business Outlook

Pros

- great discount off jewelry - allotments per quarter (free jewelry you can pick out under a certain amount)

Cons

- no commission (except for December) - stingy with hours (over time) - try to push the team into selling a lot with no incentive which results in employees getting pinned against each other

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Swarovski Response
1y
Thank you for taking the time to leave a review. We always aim to deliver a great experience, and we are disappointed when we don’t meet expectations. Building a culture of teamwork and collaboration is important to us at Swarovski. Equally important to us, is to make each individual employee, from our stores to our corporate offices, feel that they belong. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. Remember we have an open-door policy and you should feel free to reach out to your manager or a member of HR at any time. Once again, we want to thank you for your review and wish you much success in your career with Swarovski.
2.0
Dec 9, 2024

Swarovski changes

Recommend
CEO approval
Business Outlook

Pros

-bonuses if the month is made -flexible scheduling

Cons

-not enough hours to give out -no opportunities for moving up in the company -only have two full-time positions per store which are the manager and assistant manager -during sale times, information from the company can be disorganized and wrong

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Swarovski Response
1y
Thank you for taking the time to leave a review. We’re sorry your experience didn’t match your expectations. At Swarovski we have an open-door policy and encourage our employees to reach out to a member of upper management or HR to make sure their concerns and ideas for the improvement of the company are addressed and handled strategically and effectively in a timely manner. As part of a company that truly values self expression, you can be yourself, have your voice heard, contribute to a unique culture and impact the output of the business. Once again, thank you for your feedback and wish you much success in your career with Swarovski.
3.0
Dec 9, 2024

Experience

Recommend
CEO approval
Business Outlook

Pros

- High-end merchandise sales experience - Customer service experience

Cons

It can be slow sometimes

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Swarovski Response
1y
Thank you for your review. Our aim is to make each individual feel that they are listened to, appreciated and important. We experience working at Swarovski in different countries, different locations, and different functions. We all have different experiences which, when shared, allow us to deliver a better employee experience worldwide. It is our common responsibility to make Swarovski a great place to work. Whenever we share our opinion, we are contributing to creating an improved and engaging work environment. Because, at the end of the day, it is your experience which ultimately drives superior business performance. You see the highlights, the lowlights, the successes, and the opportunities. And we want to hear about it all. Only together can we build an even better workplace in which to thrive and flourish. We are looking forward to welcoming you in our stores again - as a colleague or as a customer. Stay connected with us, your former colleagues and join our Alumni Community for exclusive events, career opportunities and find out what's new at Swarovski: https://alumni.swarovski.com/
Viewing 193 - 195 of 1,940 Reviews

Glassdoor has 2,674 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.