Swarovski reviews

3.4

55% would recommend to a friend

(1,940 total reviews)
avatar

Alexis Nasard

68% approve of CEO

50% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,940 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Dec 4, 2024

Bad culture

Recommend
CEO approval
Business Outlook

Pros

Alot of free jewelleries and incentives

Cons

Toxic retail team members. Racism and gaslighting.

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Swarovski Response
1y
Thank you for flagging this to us. We would like the opportunity to investigate your feedback further. Please could you contact us at corporatehr.communication@swarovski.com. We’ll work with you to resolve any issues as quickly as possible.
1.0
Dec 3, 2024

Used to be great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are some really passionate people

Cons

Current leadership are not inspiring and promote a culture of bullying. Which is a shame. It used to be such a great place to work. But people are treated poorly

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Swarovski Response
1y
Thank you for taking the time to leave a review. We very much appreciate it. At Swarovski, we truly value constructive employee and customer feedback. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. At Swarovski, we take bullying and work place harassment very seriously, addressing concerns and situations with complete confidentially and immediate resolve. Our employees attend a series of Workplace Harassment trainings and on-going guidance is provided should any incidents occur. To that, Store Management and Human Resources are available to report any work place situation. Our goal is to ensure all employees feel safe and secure at all times; should resolve not be met, we have an escalation process in place that can provide additional support. Once again, thank you for your feedback and wish you much success in your career.
4.0
Dec 3, 2024

Sales Associate

Recommend
CEO approval
Business Outlook

Pros

Collaborate team and friendly staff to work with.

Cons

I didn't see clear red flags when working there.

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Swarovski Response
1y
Your review made our day! Thank you for sharing your thoughts. We are happy to hear you worked with great colleagues, considering teamwork is the cornerstone of our success. Being part of Swarovski is about having the power to express who you truly are. With the freedom, encouragement and support that allows you to shine; while embracing the unique qualities of everyone around you. Because when our people feel that sense of belonging, we know they can achieve the incredible. We are looking forward to welcoming you in our stores again - as a colleague or as a customer. Stay connected with us, your former colleagues and join our Alumni Community for exclusive events, career opportunities and find out what's new at Swarovski: https://alumni.swarovski.com/
Viewing 199 - 201 of 1,940 Reviews

Glassdoor has 2,674 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.