Swarovski reviews

3.4

55% would recommend to a friend

(1,934 total reviews)
avatar

Alexis Nasard

68% approve of CEO

49% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Apr 11, 2026

No work life balance. No salary increases

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Vacation decent, coworkers are great

Cons

Salary increases do not exist No work life balance.

1.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

good discount, nice casual staff

Cons

I worked here for over a year, and unfortunately my experience aligns with many of the negative reviews. The work environment felt consistently unsupportive, and concerns raised by staff did not appear to be taken seriously. There were multiple instances of unprofessional behaviour from management that, in my experience, crossed the line and created a very uncomfortable workplace. At times, interactions and comments made me feel disrespected and singled out, which had a significant impact on my wellbeing. I often left shifts feeling upset, which is not something anyone should experience in a workplace. Management style had a clear negative effect on staff morale, and this was noticeable in the overall atmosphere for both employees and customers. It was especially disappointing given the expectations associated with a high-end retail brand. There is a clear gap between the brand’s image and the reality of the in-store environment. I hope serious changes are made in how staff are treated, supported, and respected moving forward.

Viewing 19 - 21 of 1,934 Reviews

Glassdoor has 2,666 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.