Swarovski reviews

3.4

55% would recommend to a friend

(1,941 total reviews)
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Alexis Nasard

68% approve of CEO

50% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,941 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Sep 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Good discount and fun employees

Cons

Not many performance based rewards, multiple responsibilities and they pay doesn’t watch for a “luxury brand”. And late shifts.

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Swarovski Response
1y
Thank you for taking the time to leave a review. We are happy to hear you worked with great colleagues, considering teamwork is the cornerstone of our success. We are very sorry to hear you felt the pay and benefits are not according to your expectations. Here at Swarovski, we strive to remain competitive in our compensation practices and regularly review our pay rates and benefit structures. Please feel free reach out to your local HR with any further comments, concerns, or suggestions you wish to share.
3.0
Sep 1, 2024

Could be better

Recommend
CEO approval
Business Outlook

Pros

60% off discount Bonus (depends if hit target) Made friends for life Great support from store manager and assistant manager. 6.6 weeks annual leave. Career progression

Cons

Bad pay - only £11.48 - only get paid £1 more for the hour if you are key holder. No commission. Incentives not so great. Christmas gifts from the company not so great (and rewarding) like before. Used to give us Selfridges gift cards (£100) but recieved a flask from the company and it felt like they didn't want to go the extra mile to appreciate the hard work staff put in and it looked like they got that out of the stockroom. Not great flexibility for annual leave. Can only take 2 weeks off at a time and can't take 6.6 weeks off in one go. Won't pay you if you work over 38 hours - only option is to take time off in lieu.

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Swarovski Response
1y
Thank you for taking the time to leave a review. We’re sorry your experience didn’t match your expectations. We’re glad to hear that you appreciated the employee discount, career progression opportunities, and the support from your store management team. Our management will be thrilled to read your thoughts! One of our top priorities is to continue enhancing our employee experience. We are very sorry to hear you felt the pay and benefits were not according to your expectations. Here at Swarovski, we strive to remain competitive in our compensation practices and regularly review our pay rates and benefit structures. We understand also that flexibility in scheduling is important to employees, and it is always our goal to accommodate our employees’ private lives as much as possible. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued, listened to and feel that they belong. We will bring this up with our management and discuss how we can improve from here.
1.0
Aug 29, 2024

ok

Recommend
CEO approval
Business Outlook

Pros

good discount lovely co workers

Cons

made redundant don't care about staff

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Swarovski Response
1y
Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better. Here at Swarovski, we believe in fostering a culture of openness and willingness to fix any problem presented to us for the improvement of our company, employees and customers. We will do our best to use your review for the improvement of the company. If you have any further concerns, please feel free to reach out to a member of our HR team, as we truly value constructive feedback from current and former employees as well as from our customers. We wish you all the best both professionally and personally.
Viewing 250 - 252 of 1,941 Reviews

Glassdoor has 2,675 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.