Does Swarovski pay their employees well?

According to anonymously submitted Glassdoor reviews, Swarovski employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Swarovski. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Swarovski?

55% of Swarovski employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swarovski 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Swarovski?

Sales Associate (290) , Sales Consultant (186) , Store Manager (107) , Brand Ambassador (75) , Retail Sales Associate (66) , Assistant Manager (65) , Sales Assistant (63) , Manager (35) , Retail Sales Consultant (34) , Senior Sales Consultant (32) , Sales (30) , Assistant Store Manager (25) , Conseiller De Vente (22) , Vendedor (21) , Sales Representative (20)

What are the pros of working at Swarovski according to real employee reviews?

"I had a great team and developed my active listening skills" ((in 92 reviews)); "Great people to be working with and sales are pretty easy to make." ((in 86 reviews)); "Their benefits are great!" ((in 78 reviews)); "Great employee discount and colleagues." ((in 61 reviews)); "supportive environment and good training" ((in 54 reviews))

What are the cons of working at Swarovski according to real employee reviews?

"Bad management and team in that store only" ((in 109 reviews)); "low pay and forced to do things not in your pay grade" ((in 99 reviews)); "Managers and assistant managers will get angry if your availability of hours are less." ((in 70 reviews)); "poor upper management and pressured to bombard clients" ((in 55 reviews)); "Low salary than competitors Negligible sales commission" ((in 47 reviews))

What are employees saying about Swarovski layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Swarovski layoffs and their outlook for job security at Swarovski in 2026.

Swarovski reviews

3.4

55% would recommend to a friend

(1,943 total reviews)

Alexis Nasard

68% approve of CEO

50% positive business outlook

Ratings by demographic groups

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Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,943 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

2K reviews

3.0

Aug 5, 2024

not too bad for a college grad

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

flexible hours, I became the assistant manager while I was in college, I would say for a college student it is really not bad at all for $20 an hour. Pay was average, and you get to have that experience

Cons

They ask a lot from you, a lot of sales pressure coming from the top, conversion is a huge thing and most of the time customers are just looking but they want a lot more for the amount they pay you.

Swarovski Response

1y

Thank you for taking the time to leave a review. We very much appreciate it. Our management will be thrilled to read your thoughts! One of our top priorities is to continue enhancing our employee experience. There is an equal understanding between employee and management that day-to-day operations may face issues and challenges, but if the team that navigates those is well-positioned to do so, then those challenges will always turn into learnings and opportunities, so close to our heart and our culture. We are looking forward to welcoming you in our stores again - as a colleague or as a customer. Stay connected with us, your former colleagues and join our Alumni Community for exclusive events, career opportunities and find out what's new at Swarovski: https://alumni.swarovski.com/

4.0

Aug 5, 2024

Swarovski's front line role

Sales consultant

Recommend

CEO approval

Business Outlook

Pros

Nice team environment. Flexible shifts arrangement. Staff discount.

Cons

Not much career progression as a sales consultant. Very difficult to pass through time during quiet seasons.

Swarovski Response

1y

Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. We encourage our employees who are interested in growing with us to work with their manager on an Individual Development Plan to help them achieve the training and development they need for an opportunity either in our stores or corporate offices. Once again thank you for your feedback, we wish you much success in your future.

4.0

Aug 4, 2024

Sales assistant

Sales associate

Recommend

CEO approval

Business Outlook

Pros

The same as any other retail job

Cons

Pressure on performance for a low wage

Swarovski Response

1y

Thank you for your review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. We are very sorry to hear you felt the pay and benefits were not according to your expectations. Here at Swarovski, we strive to remain competitive in our compensation practices and regularly review our pay rates and benefit structures. Please feel free reach out to your local HR with any further comments, concerns, or suggestions you wish to share.

Viewing 265 - 267 of 1,943 Reviews

Jobs at Swarovski

LEHRE METALLTECHNIK (Maschinenbautechnik)

Wattens

View job

LEHRE PROZESSTECHNIK (mit Elementen aus Mechatronik, Metall- und Elektrotechnik)

Wattens

View job

LEHRE ELEKTROTECHNIK (Automatisierungs- und Prozessleittechnik)

Wattens

View job

Swarovski

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not too bad for a college grad

Swarovski's front line role

Sales assistant

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